When you apply System Center Operations Manager 2007 R2 Cumulative Update 6 or Cumulative Update 7, new Unix agent installer files are extracted to the following folder:
%ProgramFiles%\System Center Operations Manager 2007 R2\AgentManagement\UnixAgents\
Note This may be a different location on your management server, depending on where System Center Operations Manager is installed.
The agents that are included with the following Systems Center Operations Manager 2007 R2 Cross Platform updates that have the following version numbers are removed during the installation of Cumulative Update 6 or Cumulative Update 7:
| Update | Version number |
|---|
| Cumulative Update 5 | 277 |
| Cumulative Update 2 (hotfix 979490) | 258 |
| Update (hotfix 973583) | 252 |
The agents that are included with the original release of System Center Operations Manager 2007 R2 have a version number of 248. These files are not removed during installation. Instead, these files are replaced with 1 kilobyte (KB) files. These files are as follows:
- Scx-1.0.4-248.aix.5.ppc.lpp.gz
- Scx-1.0.4-248.aix.6.ppc.lpp.gz
- Scx-1.0.4-248.hpux.11iv2.ia64.depot.Z
- Scx-1.0.4-248.hpux.11iv2.parisc.depot.Z
- Scx-1.0.4-248.hpux.11iv3.ia64.depot.Z
- Scx-1.0.4-248.hpux.11iv3.parisc.depot.Z
- Scx-1.0.4-248.rhel.4.x64.rpm
- Scx-1.0.4-248.rhel.4.x86.rpm
- Scx-1.0.4-248.rhel.5.x64.rpm
- Scx-1.0.4-248.rhel.5.x86.rpm
- Scx-1.0.4-248.sles.10.x64.rpm
- Scx-1.0.4-248.sles.10.x86.rpm
- Scx-1.0.4-248.sles.9.x86.rpm
- Scx-1.0.4-248.solaris.10.sparc.pkg.Z
- Scx-1.0.4-248.solaris.10.x86.pkg.Z
- Scx-1.0.4-248.solaris.8.sparc.pkg.Z
- Scx-1.0.4-248.solaris.9.sparc.pkg.Z
These 1 KB files are used by the discovery wizard during the agent installation. An output of the Debugview trace that is collected during the installation displays the following errors:
==============================================
1295 error: open of This failed: No such file or directory
1296 error: open of file failed: No such file or directory
1297 error: open of can failed: No such file or directory
1298 error: open of safely failed: No such file or directory
1299 error: open of be failed: No such file or directory
1300 error: open of ignored failed: No such file or directory
==============================================
The concatenated file names in these errors produce the following message:
This file can safely be ignored
The installer assumes that the concatenated file names are a location. Therfore, the installer fails.