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  2. XADM: Event ID 1040 Is Written to the Application Log When the IMAP4 and POP3 Services Start

XADM: Event ID 1040 Is Written to the Application Log When the IMAP4 and POP3 Services Start

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This article was previously published under Q288200

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Symptoms

When you try to start the IMAP4 service or the POP3 service on an Exchange 2000 server, the services do not start, and you see the following events in the Application event log:
Date: 2/2/2001
Time: 11:03:43 AM
Source: IMAP4SVC
Type: Error
Category: (6)
Event ID: 1040
User: N/A
Computer: <SERVER NAME>
Description: An error occurred while starting the Microsoft Exchange IMAP4 Service: the call to InitCommonDlls() failed with error 0x6b0.
Date: 2/2/2001
Time: 10:25:04 AM
Source: POP3SVC
Type: Error
Category: Category: (6)
Event ID: 1040
User: N/A
Computer: <SERVER NAME>
Description: An error occurred while starting the Microsoft Exchange IMAP4 Service: the call to InitCommonDlls() failed with error 0x6b0.

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Cause

This problem can occur if Microsoft Site Server is also installed on the Exchange 2000 server.

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Workaround

Stop the Microsoft Site Server service, and then start the IMAP4 and POP3 services.

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More information

Microsoft recommends that you do not install Site Server on the same server as Exchange 2000. For more information, visit the following Microsoft Web site:
892680� How to install Site Server 3.0 and Site Server 3.0 Service Pack 4 on a computer that is running Windows 2000


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Keywords: KB288200, kbprb

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Article Info
Article ID : 288200
Revision : 7
Created on : 2/27/2007
Published on : 2/27/2007
Exists online : False
Views : 303