In Microsoft Outlook 2013, global address list (GAL) photos may not be displayed as expected in email messages. This issue may occur for the photo of one user, several users, or all users. Additionally, it may occur regardless of whether the Microsoft Exchange Server email account is configured for Online Mode or Cached Exchange Mode.
However, the same users' photos are displayed successfully in the Outlook Address Book, in other Microsoft Office applications such as Microsoft Word and Microsoft Excel, and in earlier versions of Outlook such as Outlook 2010.
However, the same users' photos are displayed successfully in the Outlook Address Book, in other Microsoft Office applications such as Microsoft Word and Microsoft Excel, and in earlier versions of Outlook such as Outlook 2010.