An update that corrects the DirectLink (NZ) export format in Microsoft Dynamics AX 2012

Currently, in Microsoft Dynamics AX 2012, the DirectLink (NZ) export format requires that the length of a registration number and a bank account number must be equal to 17 characters. However, bank accounts in New Zealand are only 15 or 16 characters long.

After you apply this update, the DirectLink (NZ) export format will require the bank account length to be less than or equal to 17 characters.

Refer to the following websites for confirmation:

• http://www.newzealandbankcodes.com/national-bank-of-new-zealand/
  This confirms all bank account numbers in New Zealand use the following pattern, AA BBBB CCCCCCC DDD
• http://www.bnz.co.nz/static/www/docs/online-banking/1011-PCBB-Guide-InterfaceFileFormats.pdf
• http://westpac.custhelp.com/app/answers/detail/a_id/81/~/how-is-a-westpac-account-number-structured%3F

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx

You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/

Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm

In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.