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FIX: "Access is denied" error message when you try to access a folder that has write-only permissions in an FTP 7.5 site


View products that this article applies to.

Symptoms

You configure a directory to have write-only permissions for a File Transfer Protocol (FTP) 7.5 site. This is known as a "blind-drop" scenario. When you try to upload a file by using Windows Explorer view in Internet Explorer, you receive an "Access Denied" error message, and the file cannot be uploaded.

Note This same configuration works without error in FTP 6.

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Cause

This problem occurs because Windows does not examine the NTFS permissions for the FTP user account correctly.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies to" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Ftpconfigext.dll7.5.7601.2240416,38427-Jul-131:29x86
Ftpctrlps.dll7.5.7601.224049,72827-Jul-131:29x86
Ftpmib.dll7.5.7601.2240410,24027-Jul-131:29x86
Ftpres.dll7.5.7601.2240414,84827-Jul-131:54x86
Ftpsvc.dll7.5.7601.22404310,27227-Jul-131:54x86
Ftpsvc.mofNot Applicable69,25226-Jul-1323:33Not Applicable
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Ftpconfigext.dll7.5.7601.2240418,43227-Jul-132:23x64
Ftpctrlps.dll7.5.7601.2240413,82427-Jul-132:23x64
Ftpmib.dll7.5.7601.2240412,80027-Jul-132:23x64
Ftpres.dll7.5.7601.2240414,84827-Jul-132:23x64
Ftpsvc.dll7.5.7601.22404350,72027-Jul-132:23x64
Ftpsvc.mofNot Applicable69,25226-Jul-1323:31Not Applicable
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Ftpconfigext.dll7.5.7601.2240440,96027-Jul-131:29IA-64
Ftpctrlps.dll7.5.7601.2240422,52827-Jul-131:29IA-64
Ftpmib.dll7.5.7601.2240423,55227-Jul-131:29IA-64
Ftpres.dll7.5.7601.2240414,84827-Jul-131:29IA-64
Ftpsvc.dll7.5.7601.22404785,92027-Jul-131:29IA-64
Ftpsvc.mofNot Applicable69,25226-Jul-1323:17Not Applicable

Windows 8 and Windows Server 2012 file information notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Ftpconfigext.dll8.0.9200.1638415,36026-Jul-123:18x86
Ftpctrlps.dll8.0.9200.1638410,24026-Jul-123:18x86
Ftpmib.dll8.0.9200.1638410,75226-Jul-123:18x86
Ftpres.dll8.0.9200.1638414,84826-Jul-122:44x86
Ftpsvc.dll8.0.9200.20784319,48827-Jul-133:45x86
Ftpsvc.mofNot Applicable69,99025-Jul-1220:18Not Applicable
For all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Ftpconfigext.dll8.0.9200.1638417,92026-Jul-123:05x64
Ftpctrlps.dll8.0.9200.1638414,33626-Jul-123:05x64
Ftpmib.dll8.0.9200.1638413,31226-Jul-123:05x64
Ftpres.dll8.0.9200.1638414,84826-Jul-122:34x64
Ftpsvc.dll8.0.9200.20784369,15227-Jul-135:01x64
Ftpsvc.mofNot Applicable69,99025-Jul-1220:16Not Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_009b8e4e3f7c2bae3b31c9c95171feb6_31bf3856ad364e35_6.1.7601.22404_none_14e2179d122beb58.manifest
File versionNot Applicable
File size698
Date (UTC)29-Jul-2013
Time (UTC)16:08
PlatformNot Applicable
File nameX86_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_4d06d2a10cf89f49.manifest
File versionNot Applicable
File size30,056
Date (UTC)27-Jul-2013
Time (UTC)02:23
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File nameAmd64_019febe37e35f75526e853c9f1c2febe_31bf3856ad364e35_6.1.7601.22404_none_257b4276d91ceceb.manifest
File versionNot Applicable
File size1,046
Date (UTC)29-Jul-2013
Time (UTC)16:08
PlatformNot Applicable
File nameAmd64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_a9256e24c556107f.manifest
File versionNot Applicable
File size30,062
Date (UTC)27-Jul-2013
Time (UTC)02:50
PlatformNot Applicable
File nameWow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_b37a1876f9b6d27a.manifest
File versionNot Applicable
File size11,616
Date (UTC)27-Jul-2013
Time (UTC)02:08
PlatformNot Applicable
Additional files for all supported IA–64-based versions of Windows Server 2008 R2
File nameIa64_b1414d000620c7b64621702ed1854215_31bf3856ad364e35_6.1.7601.22404_none_b01c93dbc815b141.manifest
File versionNot Applicable
File size1,044
Date (UTC)29-Jul-2013
Time (UTC)16:08
PlatformNot Applicable
File nameIa64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_4d0876970cf6a845.manifest
File versionNot Applicable
File size30,059
Date (UTC)27-Jul-2013
Time (UTC)02:14
PlatformNot Applicable
File nameWow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.22404_none_b37a1876f9b6d27a.manifest
File versionNot Applicable
File size11,616
Date (UTC)27-Jul-2013
Time (UTC)02:08
PlatformNot Applicable

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File nameX86_9bdb66c3ffb529eb6beae763fcdc6007_31bf3856ad364e35_6.2.9200.20784_none_727bec4fac907919.manifest
File versionNot Applicable
File size698
Date (UTC)27-Jul-2013
Time (UTC)14:51
PlatformNot Applicable
File nameX86_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.2.9200.20784_none_479fc4f080253f12.manifest
File versionNot Applicable
File size26,656
Date (UTC)27-Jul-2013
Time (UTC)14:51
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012
File nameAmd64_03f0b3750bbfec26f5e7993df2cdaa21_31bf3856ad364e35_6.2.9200.20784_none_aec292add7d895d9.manifest
File versionNot Applicable
File size1,046
Date (UTC)27-Jul-2013
Time (UTC)14:50
PlatformNot Applicable
File nameAmd64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.2.9200.20784_none_a3be60743882b048.manifest
File versionNot Applicable
File size26,662
Date (UTC)27-Jul-2013
Time (UTC)14:51
PlatformNot Applicable
File nameWow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.2.9200.20784_none_ae130ac66ce37243.manifest
File versionNot Applicable
File size11,542
Date (UTC)27-Jul-2013
Time (UTC)04:06
PlatformNot Applicable

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug

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Article Info
Article ID : 2873013
Revision : 1
Created on : 1/7/2017
Published on : 9/10/2013
Exists online : False
Views : 196