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You are unexpectedly transferred to a second PSTN call in Lync 2013


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have an Aries or Tanjay telephone that is running Lync Phone Edition.
  • You receive and answer a Public Switched Telephone Network (PSTN) call.
  • You receive a second PSTN call from a caller that has the same caller ID as the first call.
In this scenario, the first call ends and you are unexpectedly transferred to the second call.

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Resolution

To resolve this issue, install the following security update: 
2817465 MS13-054: Description of the security update for Lync 2013: July 9, 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbexpertisebeginner, kbsurveynew, kb

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Article Info
Article ID : 2868300
Revision : 1
Created on : 1/7/2017
Published on : 7/9/2013
Exists online : False
Views : 259