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Unable to install Microsoft Dynamics CRM 2011 server on Windows Server 2012 from Volume Licensing

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Symptoms

Error during installation of Microsoft Dynamics CRM server on Windows Server 2012 using the Volume Licensing ISO install bits.

Error message:

Setup cannot proceed because an error occurred while copying installer files to the local system: The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.   (setup.cpp:CCrmSetup::CopyInstallerFiles:488)

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Cause

This is because Volume Licensing ISO contains RTM bits (version: 5.0.9688.583)
In order to install Microsoft Dynamics CRM on Windows Server 2012, we need CRM server version : 5.0.9690.1992 (Slip stream version with Update rollup 6)

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Resolution

nstall bits from http://www.microsoft.com/en-us/download/details.aspx?id=27822, and provide the Volume Licensing Service Center product key during installation. The license Key should be located in installation files contained on the media for the \server\amd64\license.txt file. 

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2868216
Revision : 1
Created on : 1/7/2017
Published on : 7/19/2013
Exists online : False
Views : 191