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Microsoft Dynamics CRM 2011 List Component for Microsoft SharePoint 2013 Configuration is case sensitive for SharePoint URLs

Symptom

You are unable to configure the Microsoft Dynamics CRM 2011 List Component for Microsoft SharePoint 2013 and receive an error that resembles the following:


Document Management Settings

https://mysharepointwebsite.sharepoint.com/sites/crm is a valid URL  

Warning:

Microsoft Dynamics CRM List Component is not installed.  
Install the List Component to enable MIcrosoft SharePoint to automatically create a hierarchical folder structure on Microsoft SharePoint for Microsoft Dynamics CRM records. The List Component also enables you to get the appearance and behavior of a Microsoft Dynamics CRM List.  

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Cause

The Microsoft Dynamics CRM 2011 List Component for Microsoft SharePoint 2013 requires that the URL for the Microsoft SharePoint 2013 website be entered in a case sensitive manner.  


Scenario:
If the URL for your SharePoint 2013 website is https://mysharepointwebsite.sharepoint.com/sites/CRM - then the website URL must be input exactly as https://mysharepointwebsite.sharepoint.com/sites/CRM

If you enter the following URL, you will receive the error listed in the Symptom section: https://mysharepointwebsite.sharepoint.com/sites/crm  

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Resolution

When configuring the Microsoft Dynamics CRM 2011 List Component against a Microsoft SharePoint 2013 website, ensure that the URL for the SharePoint 2013 website is entered in a case sensitive manner.  

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More Information


This issue will occur for SharePoint Online and SharePoint 2013 On-Premise where use of the CRM 2011 List Component for SharePoint 2013 applies.

This issue will only affect the initial configuration of the list component.

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Keywords: kb

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Article Info
Article ID : 2867688
Revision : 1
Created on : 1/7/2017
Published on : 7/19/2013
Exists online : False
Views : 69