Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Custom reports in Microsoft Dynamics CRM 2011 render differently post-Update Rollup 12

Custom reports in Microsoft Dynamics CRM 2011 render differently post-Update Rollup 12

View products that this article applies to.

Symptoms

Custom reports created for Microsoft Dynamics CRM 2011 may render differently in Internet Explorer after installing Update Rollup 12 and beyond. The generated report may include the following issues following the update:
  • Additional space between words.
  • Numbered lists that do not increase.
  • Duplicated fixed data headers.
  • Cutoff text at the base of the report.

↑ Back to the top

Cause

These issues can occur due to changes made in Microsoft Dynamics CRM 2011 after Update Rollup 12 that affect the way some pages are rendered. In some scenarios, Internet Explorer may use a newer Browser Mode and/or Document Mode, which may affect scripting functions and formatting.

↑ Back to the top

Resolution

To resolve the issue, the following steps can be employed:
  1. In the Microsoft Dynamics CRM 2011 navigation pane, click on Settings.
  2. Click on Administration, then click on System Settings.
  3. In System Settings, navigate to the Customization tab and uncheck the "Load pages in the most recent version of Internet Explorer" option.
Additionally, the report itself can be edited to conform to modern browser capabilities.

↑ Back to the top

Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2864250
Revision : 1
Created on : 1/7/2017
Published on : 7/19/2013
Exists online : False
Views : 146