Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

"The page you are looking for is currently unavailable" error when you use Internet Explorer 11 in Windows 8.1


Symptoms

When you use the installation of Internet Explorer 11 that is included in Windows 8.1, you may receive the following error message:

ASPNET error message

This problem occurs when a request is sent to Team Foundation Server 2012 Web Access.

↑ Back to the top


Cause

This problem occurs because of an issue in a recent update for ASP.NET. This issue prevents ASP.NET from correctly parsing the Internet Explorer 11 user agent string when touch is enabled on the client. This is something that TFS tries to perform for every web request.

↑ Back to the top


Workaround

To work around this problem, use Internet Explorer in compatibility mode. To do this, follow these steps:
  1. Start the installation of Internet Explorer 11 that is included in Windows 8.1.
  2. Press ALT.
  3. Click Tools, and then click Compatibility View Settings.
  4. Add your TFS site to the compatibility list.

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top


Keywords: kbexpertiseinter, kbprb, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2863287
Revision : 1
Created on : 1/7/2017
Published on : 6/26/2013
Exists online : False
Views : 405