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FIX: Slow performance when you access a drop-down list box that contains many items from TFS web access 2012

Symptoms


Assume that you have a Microsoft Visual Studio Team Foundation Server (TFS) 2012 server that has been upgraded to TFS 2012 Update 3. When you access a drop-down list box that contains many items (for example, there are thousands of items in the drop-down list box) from TFS web access, you may experience slow performance. For example, it may take several seconds to display the drop-down list box.

Note This issue typically occurs when you use down-level browsers, such as Windows Internet Explorer 7, Windows Internet Explorer 8, and Windows Internet Explorer 9.

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Visual Studio Team Foundation Server 2012 installed on the computer.

Restart requirement

You do not have to restart the computer after you install this hotfix if the affected files are being used during the installation. We recommend that you close all Visual Studio 2012-related components before you install this hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


For all supported versions of Visual Studio Team Foundation Server 2012
File nameFile versionFile sizeDateTimePlatform
TFS.WorkItemtracking.debug.jsNot applicable370,02523-Aug-201314:43Not applicable
TFS.WorkItemtracking.min.jsNot applicable147,24223-Aug-201314:43Not applicable


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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbhotfixserver, kbfix, kbexpertiseadvanced, kbsurveynew, kbhotfixdev, kb

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Article Info
Article ID : 2861629
Revision : 1
Created on : 1/7/2017
Published on : 9/26/2013
Exists online : False
Views : 69