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You cannot start a collaboration application that is integrated with Lync 2013

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Symptoms

Consider the following scenario:
  • You integrate Microsoft Lync 2013 with a third-party collaboration application by adding information about the application into the registry.
  • You define a path that contains the %contact-id% parameter to start the collaboration application.
  • You open a conversation window in Lync 2013.
  • You click the More Options button to open the collaboration application.
In this scenario, you cannot start the collaboration application.

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Cause

This issue occurs because Lync 2013 does not deliver the information of the conversation participants to the %contact-id% parameter.

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Resolution

To resolve this issue, install the following update:
2825630 Description of the Lync 2013 update: September 20, 2013

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More Information

For more information about how to integrate Lync 2013 with a third-party collaboration application, go to the following Microsoft website:
How to integrate Lync 2013 with a third-party collaboration application

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2854650
Revision : 1
Created on : 1/7/2017
Published on : 9/21/2013
Exists online : False
Views : 434