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[SDP3][4E33693B-2E00-4725-B3CA-4711222F5A25] Microsoft Dynamics NAV Outlook diagnostic

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Summary

This diagnostic package collects data used to troubleshoot issues related with Dynamics NAV Outlook Synchronization.

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More Information


Information Collected


General Information
DescriptionFile name
Basic System Information including machine name, service pack, computer model and processor name and speed
 resultreport.xml


Outlook Synch Files
DescriptionFile name
FINAL build release file version
{ComputerName}_ReleaseFileVersion.CSV
Local Outlook Synch file located in $Env:USERPROFILE\AppData\Local\Microsoft Dynamics NAV\OutlookSynch\*
{ComputerName}_Local_OutlookSynch.zip
Outlook.exe.config file located in ${Env:ProgramFiles(x86)}\OUTLOOKPATH\Outlook.exe.config
Outlook.exe.config file located in ${Env:ProgramFiles}\OUTLOOKPATH\Outlook.exe.config
{ComputerName}_OUTLOOKPATH_Outlook.exe.config
Outlook.exe.config file
{ComputerName}_Office15_Outlook.exe.config
Roaming Outlook Synch file located in $Env:USERPROFILE\AppData\Roaming\Microsoft Dynamics NAV\OutlookSynch\*
{ComputerName}_Roaming_OutlookSynch.zip

Outlook Synch Table Information
DescriptionFile name
Change_Log_Entry_Count
{ComputerName}_Change_Log_Entry_Count.csv
Contact_Count
{ComputerName}_Contact_Count.csv
Outlook_Synch_Dependency
{ComputerName}_Outlook_Synch_Dependency.csv
Outlook_Synch_Entity
{ComputerName}_Outlook_Synch_Entity.csv
Outlook_Synch_Entity_Element
{ComputerName}_Outlook_Synch_Entity_Element.csv
Outlook_Synch_Field
{ComputerName}_Outlook_Synch_Field.csv
Outlook_Synch_Filter
{ComputerName}_Outlook_Synch_Filter.csv
Outlook_Synch_Link
{ComputerName}_Outlook_Synch_Link.csv
Outlook_Synch_Lookup_Name
{ComputerName}_Outlook_Synch_Lookup_Name.csv
Outlook_Synch_Option_Correl
{ComputerName}_Outlook_Synch_Option_Correl.csv
Outlook_Synch_Setup_Detail
{ComputerName}_Outlook_Synch_Setup_Detail.csv
Outlook_Synch_User_Setup
{ComputerName}_Outlook_Synch_User_Setup.csv
Salesperson_Purchaser
{ComputerName}_Salesperson_Purchaser.csv


For more information about the Microsoft Automated Troubleshooting Services and about the Support Diagnostics Platform, please open the following Microsoft Knowledge Base article:


2598970 Information about Microsoft Automated Troubleshooting Services and Support Diagnostic Platform

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2850549
Revision : 1
Created on : 1/7/2017
Published on : 5/16/2013
Exists online : False
Views : 260