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Description of the Office 2013 hotfix package (Mso-x-none.msp): December 10, 2013

View products that this article applies to.


This article describes the issues that are fixed in the Microsoft Office 2013 hotfix package that is dated December 10, 2013.

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Issues that this hotfix package fixes

  • Consider the following scenario:
    • You have a SharePoint Server environment that has complex workflows.
    • You implement the ReceiveTimeOut registry entry to increase the global timeout to 90 seconds.
    • You click the Open this task button to open a workflow task in Outlook 2013.
    In this scenario, when you click any approval option from the popup dialog box, you receive the following error message:
    This task could not be updated at this time.
  • When you reply or forward an email message by using inline replies, you cannot use the Close and Delete method of Outlook Visual Basic for Application. Additionally, you receive the following error message:
    Run-time error '-2147467259 (80004005)': This method can't be used with an inline response mail item.

  • Consider the following scenario:
    • You set up a hybrid topology between Microsoft Exchange Online and Microsoft Exchange Server 2013, and have Federation Trust enabled.
    • User A has a mailbox that is located on an on-premises Microsoft Exchange server, and user B has a cloud-based mailbox.
    • User A shares his calendar with user B by providing the "Full Details" permission, and then he sends a sharing invitation to user B.
    • User B opens the sharing invitation from user A, and then clicks Open this Calendar. Then, Outlook browses to the Calendar module and opens the shared calendar.
    In this scenario, the shared calendar does not show any content.

  • Consider the following scenario:
    • You install Outlook 2013 on Windows Server 2008 R2 or Windows Server 2012 with the Terminal Server role installed.
    • You implement and enable the Use Cached Exchange Mode for new and Existing Outlook Profiles Group Policy setting.
    In this scenario, when you open the Outlook Account Settings window and double-click the Exchange account, the Use Cached Exchange Mode check box is not checked in the popup dialog box.

  • Consider the following scenario:
    • You have an Exchange server that has Public Folders.
    • You create the Outlook Security Settings folder under All Public Folders.
    • You publish the AdminSecurityMode registry entry, and then you set the entry to a value of 1
    • You configure Outlook 2013 to use Cached Exchange Mode.
    In this scenario, when Outlook 2013 connects to the Exchange server, Outlook crashes.

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More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix package, you must have Office 2013 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86 version

Download information
File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Mso-x-none.mspNot Applicable51,441,6648-Nov-201309:29

Mso-x-none.msp file information
File nameFile versionFile sizeDateTime

x64 version

Download information
File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Mso-x-none.mspNot Applicable104,366,0808-Nov-201309:12

Mso-x-none.msp file information
File nameFile versionFile sizeDateTime

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For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbhotfixallversions, kbautohotfix, kbhotfixrollup, kbexpertiseinter, kbqfe, kbcu, kbsurveynew, kb, kbhotfixserver

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Article Info
Article ID : 2849994
Revision : 2
Created on : 3/30/2017
Published on : 3/30/2017
Exists online : False
Views : 311