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"0x0000000A" Stop error when you perform a live migration of a virtual machine on a Windows Server 2012-based cluster

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Symptoms

Assume that you have a Windows Server 2012-based multiple-node cluster. You try to perform a live migration of a virtual machine that has a duplicated (cloned) MAC address. In this situation, the host computer crashes. Additionally, you receive the following Stop error message:
STOP: 0x0000000A (parameter1, parameter2, parameter3, parameter4)
Notes
  • This Stop error describes an IRQL_NOT_LESS_OR_EQUAL issue.

  • The parameters in this Stop error message vary, depending on the configuration of the computer.

  • Not all "Stop 0x0000000A" errors are caused by this issue

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Cause

The issue occurs because the failover cluster and the teaming driver does not handle virtual ports correctly when the virtual ports have the same MAC address.

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Resolution

Update information

To resolve this issue, install update rollup 2855336. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2855336 Windows RT, Windows 8, and Windows Server 2012 update rollup: July 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbmdd, kbqfe, kbhotfixserver, kbfix, kbexpertiseadvanced, kbsurveynew, kb

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Article Info
Article ID : 2845653
Revision : 1
Created on : 1/7/2017
Published on : 10/9/2014
Exists online : False
Views : 317