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Audio anomaly may occur on devices running Windows 8 on the Intel Atom Z2760 chipset if a Bluetooth headset is paired

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Symptoms

Consider the following scenario:
  • You have a device running Windows 8 on an Intel Atom Z2760 chipset
  • Windows Media Player or a 3rd party media application is playing an audio file through the computer's internal speakers
  • You have a Bluetooth headset paired with the computer
In this scenario, an audio anomaly or static sound may occur while selecting and deselecting the "Recording" tab within the Control Panel/Sound applet.


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Cause

This is a known issue.

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Workaround

To work around this issue, pause the playing audio prior to selecting or deselecting the "Recording" tab within the Control Panel/Sound applet.

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More Information

The anomaly does not occur while playing audio with Windows 8 Music App.

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Keywords: kb

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Article Info
Article ID : 2842559
Revision : 1
Created on : 1/7/2017
Published on : 5/3/2013
Exists online : False
Views : 253