Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Audio anomaly may occur on devices running Windows 8 on the Intel Atom Z2760 chipset if a Bluetooth headset is paired

Audio anomaly may occur on devices running Windows 8 on the Intel Atom Z2760 chipset if a Bluetooth headset is paired

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a device running Windows 8 on an Intel Atom Z2760 chipset
  • Windows Media Player or a 3rd party media application is playing an audio file through the computer's internal speakers
  • You have a Bluetooth headset paired with the computer
In this scenario, an audio anomaly or static sound may occur while selecting and deselecting the "Recording" tab within the Control Panel/Sound applet.


↑ Back to the top

Cause

This is a known issue.

↑ Back to the top

Workaround

To work around this issue, pause the playing audio prior to selecting or deselecting the "Recording" tab within the Control Panel/Sound applet.

↑ Back to the top

More Information

The anomaly does not occur while playing audio with Windows 8 Music App.

↑ Back to the top

Keywords: kb

↑ Back to the top

Article Info
Article ID : 2842559
Revision : 1
Created on : 1/7/2017
Published on : 5/3/2013
Exists online : False
Views : 232