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Can't dismiss error message when you view an image by using Windows Photo Viewer in Windows 8

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You view a read-only image by using Windows Photo Viewer on a Windows 8-based device.
  • You make some changes to the image. For example, you use the touch function to rotate the image.
  • You try to view to the next image by using the pan gesture, and then you receive an error message that resembles the following:
    Windows Photo Viewer can't save changes to this picture. Verify that the picture is not set to read-only and make sure you have permission to save to the file location, and then try again.
  • You try to dismiss the error message by tapping OK or Close.
In this scenario, you cannot dismiss the error message.

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Cause

This issue occurs because a related function does not check whether the image file is read-only when the function is called.

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Resolution

Update information

To resolve this issue, install the Windows RT, Windows 8, and Windows Server 2012 update rollup 2845533. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2845533 Windows RT, Windows 8, and Windows Server 2012 update rollup: June 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2837925
Revision : 1
Created on : 1/7/2017
Published on : 6/11/2013
Exists online : False
Views : 251