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UuidCreate API takes a long time to process a call and eventually times out in Windows Server 2008 SP2

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a Windows Server 2008 Service Pack 2 (SP2)-based computer that has multiple processors.
  • CPU usage on one or more processors is high. 
  • An application that runs at low priority calls the UuidCreate function.
In this scenario, the UuidCreate API takes a long time to process the call. Eventually, the process times out.

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Cause

This issue occurs because of high CPU usage. When the UuidCreate function calls some other functions, the UuidCreate function takes a long time to return the UuidCreate API .

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 SP2.

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.600
    2.
    23xxx    		Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Ksecdd.sys6.0.6002.23105440,68007-May-201323:09x86
Lsasrv.dll6.0.6002.231061,260,03208-May-201303:12x86
Lsasrv.mofNot applicable13,78009-Sep-201111:41Not applicable
Lsass.exe6.0.6002.231069,72808-May-201301:46x86
Secur32.dll6.0.6002.2310672,70408-May-201303:13x86
Wdigest.dll6.0.6002.23106175,61608-May-201303:13x86
Msv1_0.dll6.0.6002.23106218,62408-May-201303:13x86
Schannel.dll6.0.6002.23106279,55208-May-201303:13x86
For all supported x64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Ksecdd.sys6.0.6002.23105517,48007-May-201322:55x64
Lsasrv.dll6.0.6002.231061,690,62408-May-201303:44x64
Lsasrv.mofNot applicable13,78015-Nov-201115:19Not applicable
Lsass.exe6.0.6002.2310611,26408-May-201302:11x64
Secur32.dll6.0.6002.2310694,72008-May-201303:47x64
Wdigest.dll6.0.6002.23106205,82408-May-201303:48x64
Msv1_0.dll6.0.6002.23106269,31208-May-201303:45x64
Schannel.dll6.0.6002.23106348,16008-May-201303:47x64
Lsasrv.mofNot applicable13,78009-Sep-201111:41Not applicable
Secur32.dll6.0.6002.2310677,31208-May-201303:14x86
Wdigest.dll6.0.6002.23106175,61608-May-201303:13x86
Msv1_0.dll6.0.6002.23106218,62408-May-201303:13x86
Schannel.dll6.0.6002.23106279,55208-May-201303:13x86
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Ksecdd.sys6.0.6002.231051,030,50407-May-201322:49IA-64
Lsasrv.dll6.0.6002.231063,262,46408-May-201302:20IA-64
Lsasrv.mofNot applicable13,78015-Mar-201105:54Not applicable
Lsass.exe6.0.6002.2310617,92008-May-201301:10IA-64
Secur32.dll6.0.6002.23106202,75208-May-201302:22IA-64
Wdigest.dll6.0.6002.23106483,32808-May-201302:23IA-64
Msv1_0.dll6.0.6002.23106570,36808-May-201302:21IA-64
Schannel.dll6.0.6002.23106812,03208-May-201302:22IA-64
Lsasrv.mofNot applicable13,78009-Sep-201111:41Not applicable
Secur32.dll6.0.6002.2310677,31208-May-201303:14x86
Wdigest.dll6.0.6002.23106175,61608-May-201303:13x86
Msv1_0.dll6.0.6002.23106218,62408-May-201303:13x86
Schannel.dll6.0.6002.23106279,55208-May-201303:13x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about the UuidCreate function, go to the following Microsoft website:
General information about the UuidCreate function
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
File nameX86_ad46e8ab342e8747b7b2afc03c5315a2_31bf3856ad364e35_6.0.6002.23106_none_c8a27c4cac6364ea.manifest
File versionNot applicable
File size703
Date (UTC)08-May-2013
Time (UTC)13:46
PlatformNot applicable
File nameX86_e424eeea38e121dafc7ac976258106b2_31bf3856ad364e35_6.0.6002.23106_none_ee05705436ce3227.manifest
File versionNot applicable
File size1,385
Date (UTC)08-May-2013
Time (UTC)13:46
PlatformNot applicable
File nameX86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.23106_none_a8c08a1b7309d644.manifest
File versionNot applicable
File size34,354
Date (UTC)08-May-2013
Time (UTC)04:04
PlatformNot applicable
File nameX86_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.23106_none_3d434a7092f3b1d7.manifest
File versionNot applicable
File size9,924
Date (UTC)08-May-2013
Time (UTC)04:07
PlatformNot applicable
File nameX86_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.23106_none_7f28ec2c78c96126.manifest
File versionNot applicable
File size18,890
Date (UTC)08-May-2013
Time (UTC)04:06
PlatformNot applicable
File nameX86_microsoft-windows-security-schannel_31bf3856ad364e35_6.0.6002.23106_none_248c4a676b8174cf.manifest
File versionNot applicable
File size18,090
Date (UTC)08-May-2013
Time (UTC)04:07
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Server 2008
File nameAmd64_61d19198fef731b8a3caeaf56d454c39_31bf3856ad364e35_6.0.6002.23106_none_8c665d7218592efb.manifest
File versionNot applicable
File size2,428
Date (UTC)08-May-2013
Time (UTC)13:46
PlatformNot applicable
File nameAmd64_ea48839bb9e308716db29dad016fd538_31bf3856ad364e35_6.0.6002.23106_none_b1fdd84df0fb944d.manifest
File versionNot applicable
File size1,056
Date (UTC)08-May-2013
Time (UTC)13:46
PlatformNot applicable
File nameAmd64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.23106_none_04df259f2b67477a.manifest
File versionNot applicable
File size34,442
Date (UTC)08-May-2013
Time (UTC)04:30
PlatformNot applicable
File nameAmd64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.23106_none_9961e5f44b51230d.manifest
File versionNot applicable
File size9,948
Date (UTC)08-May-2013
Time (UTC)04:34
PlatformNot applicable
File nameAmd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.23106_none_db4787b03126d25c.manifest
File versionNot applicable
File size18,926
Date (UTC)08-May-2013
Time (UTC)04:33
PlatformNot applicable
File nameAmd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.0.6002.23106_none_80aae5eb23dee605.manifest
File versionNot applicable
File size18,120
Date (UTC)08-May-2013
Time (UTC)04:34
PlatformNot applicable
File nameWow64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.23106_none_0f33cff15fc80975.manifest
File versionNot applicable
File size21,959
Date (UTC)08-May-2013
Time (UTC)04:00
PlatformNot applicable
File nameWow64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.23106_none_a3b690467fb1e508.manifest
File versionNot applicable
File size10,140
Date (UTC)08-May-2013
Time (UTC)04:00
PlatformNot applicable
File nameWow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.23106_none_e59c320265879457.manifest
File versionNot applicable
File size17,843
Date (UTC)08-May-2013
Time (UTC)04:00
PlatformNot applicable
File nameWow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.0.6002.23106_none_8aff903d583fa800.manifest
File versionNot applicable
File size17,557
Date (UTC)08-May-2013
Time (UTC)04:00
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
File nameIa64_87bb72ef6890ea6761bda39146fb90bb_31bf3856ad364e35_6.0.6002.23106_none_17a441b213de6c44.manifest
File versionNot applicable
File size1,054
Date (UTC)08-May-2013
Time (UTC)13:46
PlatformNot applicable
File nameIa64_c6ea1da6dc0e09e9828b536473b98194_31bf3856ad364e35_6.0.6002.23106_none_7bb535d35be72b80.manifest
File versionNot applicable
File size2,424
Date (UTC)08-May-2013
Time (UTC)13:46
PlatformNot applicable
File nameIa64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.23106_none_a8c22e117307df40.manifest
File versionNot applicable
File size34,398
Date (UTC)08-May-2013
Time (UTC)03:11
PlatformNot applicable
File nameIa64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.23106_none_3d44ee6692f1bad3.manifest
File versionNot applicable
File size9,936
Date (UTC)08-May-2013
Time (UTC)03:13
PlatformNot applicable
File nameIa64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.23106_none_7f2a902278c76a22.manifest
File versionNot applicable
File size18,908
Date (UTC)08-May-2013
Time (UTC)03:12
PlatformNot applicable
File nameIa64_microsoft-windows-security-schannel_31bf3856ad364e35_6.0.6002.23106_none_248dee5d6b7f7dcb.manifest
File versionNot applicable
File size18,105
Date (UTC)08-May-2013
Time (UTC)03:13
PlatformNot applicable
File nameWow64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.23106_none_0f33cff15fc80975.manifest
File versionNot applicable
File size21,959
Date (UTC)08-May-2013
Time (UTC)04:00
PlatformNot applicable
File nameWow64_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6002.23106_none_a3b690467fb1e508.manifest
File versionNot applicable
File size10,140
Date (UTC)08-May-2013
Time (UTC)04:00
PlatformNot applicable
File nameWow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.23106_none_e59c320265879457.manifest
File versionNot applicable
File size17,843
Date (UTC)08-May-2013
Time (UTC)04:00
PlatformNot applicable
File nameWow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.0.6002.23106_none_8aff903d583fa800.manifest
File versionNot applicable
File size17,557
Date (UTC)08-May-2013
Time (UTC)04:00
PlatformNot applicable

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2837708
Revision : 1
Created on : 1/7/2017
Published on : 6/12/2013
Exists online : False
Views : 446