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Description of the PowerPoint 2013 update 2837627: April 8, 2014

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This article describes update 2837627 for Microsoft PowerPoint 2013 and Office Home and Student 2013 RT that was released on April 8, 2014. The download links for this update are also included here.

This update provides the latest fixes for PowerPoint 2013. It also includes stability and performance improvements.

How to determine the edition of Office 2013

  1. Start an Office 2013 application such as Microsoft Word 2013.
  2. On the File menu, click Account.
  3. For Office 2013 Click-to-Run edition, an Update Options item is displayed. For MSI-based Office 2013 edition, the Update Options item is not displayed.
    Office 2013 Click-to-Run edition MSI-based Office 2013 edition
    Office 2013 click to run edition Msi based edition of Office 2013
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
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Restart information

You do not have to restart the computer after you install this update.

Issues that this update fixes

  • When you use the Slide.Export method to export a slide as an image file, the output image may look blurry.
  • When you try to export a certain presentation as a video file by using the Create a Video feature in PowerPoint 2013, PowerPoint may run out of memory, and then the export will fail.
  • When you try to save a read-only presentation that contains some images in PowerPoint 2013, the save fails. When you then try to save the presentation as a new presentation, some images may be lost in the saved presentation.
  • When you use the Slides.InsertFromFile method to insert slides from a presentation, the file path of the presentation appears in the Most Recently Used (MRU) list unexpectedly.
  • You cannot insert or play YouTube videos in PowerPoint 2013.
  • When you use Microsoft Narrator and you open a Word document that contains many images in Word 2013, Word may stop responding. Then, you may be prompted to download the images. When it starts to download images, Word may stop responding again.
    Similarly, when you use Narrator and you open an email message or preview a Word document attachment that contains many images in Outlook 2013, Outlook may stop responding. Then, you may be prompted to download the images. When it starts to download images, Outlook may stop responding again.
  • When you use the Object.Copy method to insert an object in a presentation in PowerPoint 2013, the inserted object becomes the active selected object unexpectedly.
  • Assume that you add a SharePoint document library as a places bar location by adding a registry entry under the following registry subkey: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Common\open find\adminaddedplacesIn this situation, the places bar location may disappear unexpectedly.

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More Information

How to determine whether the update is installed
This update contains the files that are listed in the following tables.


Powerpoint-x-none.msp file information
File nameFile versionFile sizeDateTime,07212-Mar-201412:07
Powerpnt.exe.manifestNot Applicable3,55012-Mar-201412:07


Powerpoint-x-none.msp file information
File nameFile versionFile sizeDateTime,07212-Mar-201412:09
Powerpnt.exe.manifestNot Applicable3,55012-Mar-201412:10

How to uninstall this update
Windows 8
  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.
  3. In the List of updates, locate and then tap or click update 2837627, and then tap or click Uninstall.
Windows 7
  1. Click Start, and then click Run.
  2. Type Appwiz.cpl, and then click OK.
  3. Click View installed updates.
  4. In the List of updates, locate and then click update 2837627, and then click Uninstall.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all Versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website:

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Keywords: kb, kbexpertisebeginner, atdownload, kbsurveynew

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Article Info
Article ID : 2837627
Revision : 5
Created on : 5/6/2020
Published on : 5/6/2020
Exists online : False
Views : 317