Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Low image quality when you print a .png or .tiff file on a Windows 8 or Windows Server 2012-based computer

Low image quality when you print a .png or .tiff file on a Windows 8 or Windows Server 2012-based computer

View products that this article applies to.

Symptoms

Assume that you run a .Net Framework 4-based print application on a Windows 8 or Windows Server 2012-based computer. When you print a .png or .tiff file, the image quality is lower than expected.

↑ Back to the top

Cause

This issue occurs because the dots per inch (DPI) correction feature reduces the image quality of the file.

↑ Back to the top

Resolution

Update information

To resolve this issue, install the Windows 8 and Windows Server 2012 update rollup 2836988. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:
2836988 Windows 8 and Windows Server 2012 update rollup: May 2013

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top

Keywords: kbhotfixserver, kbfix, kbexpertiseadvanced, kbsurveynew, kbqfe, kb

↑ Back to the top

Article Info
Article ID : 2836897
Revision : 1
Created on : 1/7/2017
Published on : 5/14/2013
Exists online : False
Views : 278