Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Pictures cannot be printed correctly by using a printer that uses a v3 printer driver in Windows 8

Pictures cannot be printed correctly by using a printer that uses a v3 printer driver in Windows 8

View products that this article applies to.

Symptoms

Assume that you print a picture by using the Photos app, XPS Viewer, or Internet Explorer 10 on a Windows 8-based computer. The printer uses a v3 printer driver. In this situation, the printed output will overflow. This causes the picture to wrap around from one edge to the opposite edge.

↑ Back to the top

Resolution

Update information

To resolve this issue, install the Windows 8 and Windows Server 2012 update rollup 2836988. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:
2836988 Windows 8 and Windows Server 2012 update rollup: May 2013

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: kbqfe, kbfix, kbexpertiseadvanced, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2836312
Revision : 1
Created on : 1/7/2017
Published on : 5/14/2013
Exists online : False
Views : 261