Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. [SDP3][7fd5041c-010b-415d-a8ed-30a778d8a2ab] System Center MED-V Troubleshooter

[SDP3][7fd5041c-010b-415d-a8ed-30a778d8a2ab] System Center MED-V Troubleshooter

View products that this article applies to.

Summary

This package contains data collection and basic troubleshooting tasks for diagnosing Microsoft Enterprise Desktop Virtualization (MED-V) issues.

↑ Back to the top

More Information

This troubleshooter retrieves numerous logs needed to troubleshoot MED-V issues.

Information Collected


Event Logs
DescriptionFile name
Gathers entries for the last 60 days from the Microsoft-Windows-Virtual PC/Admin Event Log in csv, evtx, and text format.
{ComputerName}__evt_Microsoft-Windows-Virtual PC-Admin.*
Gathers entries for the last 60 daysfrom the MEDV Event Log in csv, evtx, and text format.
{ComputerName}__evt_MEDV.*
Gathers entries for the last 60 daysfrom the Windows Application Event Log in csv, evtx, and text format.
{ComputerName}__evt_Application.*
Gathers entries for the last 60 daysfrom the Windows System Event Log in csv, evtx, and text format.
{ComputerName}__evt_System.*

MED-V Logs and Data Collection
DescriptionFile name
MED-V configuration XML from %LocalAppData%\Microsoft\Medv\v2\MedvConfig.xml.
{ComputerName}__LocalAppDataMedvConfig.xml
MED-V configuration XML from %ProgramData%\Microsoft\Medv\AllUsers\MedvConfig.xml.
{ComputerName}__MedvConfig.xml
Operating system installation logs.
{ComputerName}__setupact.log
{ComputerName}__setuperr.log
{ComputerName}__setupapi.log
{ComputerName}__comsetup.log
{ComputerName}__ntsetup.log
Virtual machine information from %LocalAppData%\Microsoft\Medv\v2\Virtual Machines\*.vmc.
{ComputerName}__MEDV_VMC_Files.txt
Virtual machine information from %ProgramData%\Microsoft\Medv\AllUsers\Virtual Machines\*.vmc.
{ComputerName}__AllUsersVMCs.txt

MED-V Registry files
DescriptionFile name
Exported registry hives from HKCU\Software\Microsoft\MEDV, HKLM\Software\Microsoft\MEDV, HKLM\SOFTWARE\Wow6432Node\Microsoft\MEDV, and HKCU\Software\Microsoft\Virtual PC\VPCVapps.
{ComputerName}__HKCU_MEDV.TXT
{ComputerName}__HKLM_MEDV.TXT
{ComputerName}__HKLM__WoW_MEDV.TXT
{ComputerName}__HKCU__WoW_MEDV.TXT

MED-V Setup Logs
DescriptionFile name
Compressed MED-V setup logs from %ProgramData%\Microsoft\Medv\AllUsers\Setup Logs and %LocalAppData%\Microsoft\Medv\v2\Setup Logs.
 AllUsersSetupLogs*.zip

SetupLog*.zip


MED-V Workspace Files
DescriptionFile name
This data collector retrieves MED-V files from %ProgramData%\Microsoft\Medv\Workspace, %UserProfile%\Virtual Machines, and %UserProfile%\AppData\Local\Microsoft\MEDV\v2\Virtual Machines.
{ComputerName}__MEDVWorkspaceFiles.txt


In addition to collecting the information that is described earlier, this diagnostic package can detect one or more of the following symptoms:

  • Event Logs Messages
  • Virtualization Environment

References

For more information about the Microsoft Automated Troubleshooting Services and about the Support Diagnostics Platform, please open the following Microsoft Knowledge Base article:


2598970 Information about Microsoft Automated Troubleshooting Services and Support Diagnostic Platform

↑ Back to the top

Keywords: kb

↑ Back to the top

Article Info
Article ID : 2836077
Revision : 2
Created on : 3/27/2020
Published on : 3/27/2020
Exists online : False
Views : 80