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DMP Uploader enters a bad loop in System Center 2012 Configuration Manager Service Pack 1

Symptoms

Consider the following scenario:
  • You have Cumulative Update 1 for System Center 2012 Configuration Manager (ConfigMgr) Service Pack 1 installed.
  • You install a stand-alone primary site server or a hierarchy in the ConfigMgr environment.
  • You create a Microsoft Intune subscription, and then you install the Windows Intune connector.
  • The Microsoft Intune Service throws some exceptions between data transmissions when the first upload to Microsoft Intune starts.
In this scenario, the DMP Uploader component continuously tries to send the queued messages (every 1 second), and the attempt to upload to Microsoft Intune is unsuccessful. To determine whether you are experiencing this problem, see the More Information section.

Note Windows Intune is renamed to Microsoft Intune, but the name of the connector is not changed.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Cumulative Update 1 for System Center 2012 Configuration Manager Service Pack 1 installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close the Configuration Manager Administration Console before you install this hotfix package.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File nameFile versionFile sizeDateTimePlatform
Microsoft.configurationmanager.dmpconnector.dataupload.dll5.0.7804.120832,43223-Feb-201301:40x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

To determine whether you are experiencing this issue on the ConfigMgr primary site server, check the Dmpuploader.log file for the following error sequence:
  • A series of error messages that each have a last sync version that resembles the following:

    StartUpload for replication group CloudDmp last sync version 0 ... SMS_DMP_UPLOADER datetime 80 (0x0050)

    StartUpload for replication group CloudDmp last sync version 0 ... SMS_DMP_UPLOADER datetime 80 (0x0050)
  • Followed by an error message that resembles the following when one of the data transmissions is aborted:

    ERROR: Upload transmission d3a29650-b117-4fd1-b1f5-45af089198e4 blockID 1 failed with status code ABORT and error code NoError SMS_DMP_UPLOADER datetime 80 (0x0050)
  • And then followed by a series of error messages that resemble the following when the upload process continues to fail:

    ERROR: StartUpload exception: [The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework 3.0 SDK documentation and inspect the server trace logs.] SMS_DMP_UPLOADER datetime 80 (0x0050)

    ERROR: StartUpload exception: [The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework 3.0 SDK documentation and inspect the server trace logs.] SMS_DMP_UPLOADER datetime 80 (0x0050)

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Keywords: kbautohotfix, kbqfe, kbfix, kbhotfixserver, kbsurveynew, kbexpertiseinter, kb, SCCM

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Article Info
Article ID : 2832598
Revision : 2
Created on : 4/26/2017
Published on : 4/26/2017
Exists online : False
Views : 81