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Updating the anti-malware definitions in FEP or SCEP fails with error 0x80248014


View products that this article applies to.

Symptoms

You may receive error 0x80248014 when you try to manually update the anti-malware definitions on a computer that has Forefront Endpoint Protection 2010 (FEP 2010) or System Center Endpoint Protection 2012 (SCEP 2012) installed.

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Cause

Definition updates for FEP 2010 and SCEP 2012 can be distributed through several sources. This problem occurs if Microsoft Update (MU) is the source that's used and if the computer was not set to opt in to Microsoft Update.

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Resolution

To fix this issue, set the client computer to opt in to Microsoft Updates.

How to manually opt in to Microsoft Update:

  1. Open Control Panel.
  2. Click System and Security.
  3. Click Windows Update.
  4. Click Change Settings.
  5. Select the Give me updates for other Microsoft products when I update Windows check box. 
  6. Click OK.

How to programmatically opt in to Microsoft Update

  1. Save the following text in a file whose name has a ".vbs" extension (for example, OptinMU.vbs):
    Set ServiceManager = CreateObject("Microsoft.Update.ServiceManager")
    ServiceManager.ClientApplicationID = "My App"
    'add the Microsoft Update Service, GUID
    Set NewUpdateService = ServiceManager.AddService2("7971f918-a847-4430-9279-4a52d1efe18d",7,"")
  2. Run the following command at an elevated command prompt:
    cscript optinMU.vbs
For more information please see the following article:

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Keywords: kbexpertiseadvanced, kbsurveynew, kbtshoot, kb

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Article Info
Article ID : 2832355
Revision : 1
Created on : 1/7/2017
Published on : 9/14/2015
Exists online : False
Views : 291