Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running one of the following operating systems:
- Windows 7
- Windows 7 Service Pack 1 (SP1)
- Windows Server 2008 R2
- Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, see
Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2 .
Restart information
You may have to restart the computer after you apply this hotfix.
Replacement information
This hotfix does not replace any previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies to" section in articles to determine the actual operating system that each hotfix applies to.
- The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
| Version | Product | Milestone | Service branch |
|---|
| 6.1.7600.21xxx | Windows 7 and Windows Server 2008 R2 | RTM | LDR |
| 6.1.7601.22xxx | Windows 7 and Windows Server 2008 R2 | SP1 | LDR |
- The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
| File name | File version | File size | Date | Time | Platform |
|---|
| Srv2.sys | 6.1.7600.21561 | 312,320 | 10-Jul-2013 | 02:51 | x86 |
| Srv2.sys | 6.1.7601.22381 | 313,856 | 10-Jul-2013 | 02:41 | x86 |
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
| File name | File version | File size | Date | Time | Platform |
|---|
| Srv2.sys | 6.1.7600.21561 | 397,312 | 10-Jul-2013 | 03:09 | x64 |
| Srv2.sys | 6.1.7601.22381 | 406,016 | 10-Jul-2013 | 02:57 | x64 |
For all supported IA-64-based versions of Windows Server 2008 R2
| File name | File version | File size | Date | Time | Platform |
|---|
| Srv2.sys | 6.1.7600.21561 | 794,112 | 10-Jul-2013 | 02:30 | IA-64 |
| Srv2.sys | 6.1.7601.22381 | 799,232 | 10-Jul-2013 | 02:21 | IA-64 |