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Deployment fails when you deploy Enterprise Portal for Microsoft Dynamics AX 2012 R2

View products that this article applies to.

This article applies to Microsoft Dynamics AX for all regions.

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Symptoms

When you deploy Enterprise Portal for Microsoft Dynamics AX 2012 R2 in an environment that has the ASP.NET impersonation and the claims-based authentication enabled, the deployment fails. Additionally, you receive the following error message:
Microsoft.Dynamics.Framework.BusinessConnector.Session.Exceptions.NoKernelSessionException

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Cause

This problem occurs because Microsoft SharePoint Products and Technologies cannot impersonate either the Microsoft .NET Business Connector (BC) proxy account or a registered account in Microsoft Dynamics AX. By default, the SharePoint worker process runs as the NT Authority\IUSR user account when the claims-based authentication is enabled. Additionally, the SharePoint web application has the following configuration setting in the Web.config file:
AllowAnonymousImpersonation = True
Therefore, the Microsoft Dynamics AX application object server (AOS) denies the request to access the AOS.

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Resolution

To resolve this problem, install the hotfix that is described in the "Hotfix information" section. Additionally, you must deploy claims-based Enterprise Portal sites that use forms-based authentication as described in the following Microsoft website:
Deploy Enterprise Portal and Role Centers [AX 2012]

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by telephone by using these links for country-specific telephone numbers. To do this, go to one of the following Microsoft websites:

Partners
https://mbs.microsoft.com/partnersource/support/
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.
File information
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatformService branch
Aximpactanalysis.exeNot applicable61,13613-Dec-201202:19x86Not applicable
Axupdate.exeNot applicable61,12013-Dec-201202:19x86Not applicable
Dynamicsax2012r2-kb2824690-foundation.axmodel6.2.1000.61961,78408-Mar-201303:43Not applicableNot applicable
Dynamicsax2012r2-kb2824690-syplabels.axmodel6.2.1000.6191,010,00808-Mar-201303:43Not applicableNot applicable
Clientoba32.mspNot applicable19,017,72820-Mar-201301:52Not applicableNot applicable
Clientoba64.mspNot applicable19,185,66420-Mar-201301:52Not applicableNot applicable
Commercedataexchangereal-timeservice.mspNot applicable49,15220-Mar-201301:52Not applicableNot applicable
Commercedataexchangesynchservice32.mspNot applicable122,88020-Mar-201301:52Not applicableNot applicable
Commercedataexchangesynchservice64.mspNot applicable122,88020-Mar-201301:52Not applicableNot applicable
Components32.mspNot applicable16,834,56020-Mar-201301:52Not applicableNot applicable
Components64.mspNot applicable34,217,98420-Mar-201301:53Not applicableNot applicable
Objectserver32.mspNot applicable6,782,97620-Mar-201301:52Not applicableNot applicable
Objectserver64.mspNot applicable14,688,25620-Mar-201301:55Not applicableNot applicable
Retaildatabaseutility.mspNot applicable524,28820-Mar-201301:52Not applicableNot applicable
Retailheadquarters32.mspNot applicable2,752,51220-Mar-201301:52Not applicableNot applicable
Retailheadquarters64.mspNot applicable2,752,51220-Mar-201301:52Not applicableNot applicable
Retailonlinechannel.mspNot applicable2,736,12820-Mar-201301:55Not applicableNot applicable
Retailpos.mspNot applicable4,280,32020-Mar-201301:55Not applicableNot applicable
Retailposplugins.mspNot applicable47,906,81620-Mar-201301:55Not applicableRETAILPOSP
Setupsupport32.mspNot applicable6,086,65620-Mar-201301:55Not applicableNot applicable
Setupsupport64.mspNot applicable13,348,86420-Mar-201301:55Not applicableNot applicable
Axsetupsp.exe6.2.139.83161,390,78413-Dec-201202:19x86Not applicable
Axutillib.dll6.2.120.0929,56020-Mar-201302:20x86Not applicable
Microsoft.dynamics.servicing.operations.dll6.2.73.830337,16819-Nov-201210:17x86Not applicable
Axsetupsp.resources.dll6.2.147.8303387,36820-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303375,08020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303375,08020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303379,17620-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303379,17620-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303370,98420-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303375,08020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303383,27220-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303395,56020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303375,08020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303379,17620-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303387,36820-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303375,08020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303375,08020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303375,08020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303379,17620-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303379,17620-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303379,17620-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303395,56020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303375,08020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303416,04020-Mar-201302:20x86Not applicable
Axsetupsp.resources.dll6.2.147.8303370,98420-Mar-201302:20x86Not applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kberrmsg, kbnoloc, kbsurveynew, kbexpertiseinter, kbexpertisebeginner, kbexpertiseadvanced, kbhotfixserver, kbmbsmigrate, kbmbspartner, kb, kbautohotfix, kbqfe, kbmbsquickpub

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Article Info
Article ID : 2824690
Revision : 2
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 315