Application compatibility update for Windows 7 and Windows Server 2008 R2: May 2013

Update information

How to obtain this update

Microsoft Update

This update is available from the following Microsoft Update website:

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

The kinds of problems that are resolved by application compatibility updates

When you try to install and run certain games or applications in Windows 7 or in Windows Server 2008 R2, you may experience one or more of the following symptoms: 

• The game, the application, or the driver is installed incorrectly.
• The game, the application, or the driver causes system instability.
• The primary functions of the game, of the application, or of the firmware do not work correctly.

Applications or devices that experience a change in behavior after you install this update

The following table lists the applications and devices that were included in this cumulative update package. This table also describes the behavior of these applications and devices after you install the update.

Compatibility updates trigger several changes in Windows 7 and in Windows Server 2008 R2. The following are the most common: 

Hard block

The update puts a hard block on the application. A hard block prevents an application that is incompatible with Windows 7 or Windows Server 2008 R2 from running on the system.

Note Microsoft enables Windows to put a hard block on a non-Microsoft application only if the manufacturer is notified.

Soft block

This update puts a soft block on the application. A soft block notifies you when primary functionality of the application is broken on Windows 7 or Windows Server 2008 R2, or causes instability of the application experience. 

Driver Block

This action may block an existing driver on your computer. When the driver is migrated during the upgrade, an Inbox driver will be installed.

Applications and devices that are included in this update

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Prerequisites

To apply this update, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Hotfix replacement information

This update replaces the following updates:

• 2492386 Application Compatibility Update for Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2: April 2011
• 2762895 Application Compatibility Update for Windows Server 2008, Windows 7, and Windows Server 2008 R2: November 2012
• 2791765 Application compatibility update for Windows 7 and Windows Server 2008 R2: March 2013