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You receive an error message after you personalize a form in Microsoft Dynamics AX 2012 R2


This article applies to Microsoft Dynamics AX 2012 R2 for all regions.

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Symptoms

Consider the following scenario:
  • You log on to the computer as an administrator.
  • You start Microsoft Dynamics AX 2012 R2.
  • You open a free text invoice in Accounts Receivable.
  • You personalize the form by moving the columns Amount and Unit Price. For example, you reverse the columns positions.
  • You save and close the free text invoice.

In this scenario, when you reopen the free text invoice, you receive an error message that resembles the following:

LedgerDimensionDefaultAccountController object not initialized. Stack trace (C)\Forms\CustFreeInvoice\Designs\DesignList\CustInvoiceLine_LedgerAccount\Methods\loadSegments - line 4

Note This problem also occurs in other document types such as Budget Plan, Budget Register Entry, Payment Journal, and so on.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

Partners
https://mbs.microsoft.com/partnersource/support
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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Installation information

We recommend that you apply the hotfix in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to go to the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.
File information
This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File nameFile versionFile sizeDateTimePlatform
Aximpactanalysis.exeNot Applicable61,13621-Nov-201203:07x86
Axupdate.exeNot Applicable61,12021-Nov-201203:07x86
Licensetermsar.rtfNot Applicable2,17321-Nov-201203:07Not Applicable
Licensetermscs.rtfNot Applicable91,24721-Nov-201203:07Not Applicable
Licensetermsda.rtfNot Applicable101,18121-Nov-201203:07Not Applicable
Licensetermsde.rtfNot Applicable116,64221-Nov-201203:07Not Applicable
Licensetermsen.rtfNot Applicable102,37421-Nov-201203:07Not Applicable
Licensetermses.rtfNot Applicable96,98521-Nov-201203:07Not Applicable
Licensetermset.rtfNot Applicable102,89521-Nov-201203:07Not Applicable
Licensetermsfi.rtfNot Applicable106,10121-Nov-201203:07Not Applicable
Licensetermsfr.rtfNot Applicable130,01121-Nov-201203:07Not Applicable
Licensetermshu.rtfNot Applicable93,01021-Nov-201203:07Not Applicable
Licensetermsis.rtfNot Applicable36,45821-Nov-201203:07Not Applicable
Licensetermsit.rtfNot Applicable115,08621-Nov-201203:07Not Applicable
Licensetermsja.rtfNot Applicable105,91721-Nov-201203:07Not Applicable
Licensetermslt.rtfNot Applicable122,67421-Nov-201203:07Not Applicable
Licensetermslv.rtfNot Applicable105,40121-Nov-201203:07Not Applicable
Licensetermsnb-no.rtfNot Applicable115,70021-Nov-201203:07Not Applicable
Licensetermsnl.rtfNot Applicable110,04021-Nov-201203:07Not Applicable
Licensetermspl.rtfNot Applicable116,32221-Nov-201203:07Not Applicable
Licensetermspt-br.rtfNot Applicable101,51421-Nov-201203:07Not Applicable
Licensetermsru.rtfNot Applicable148,57721-Nov-201203:07Not Applicable
Licensetermssv.rtfNot Applicable115,45321-Nov-201203:07Not Applicable
Licensetermsth.rtfNot Applicable153,76821-Nov-201203:07Not Applicable
Licensetermszh-hans.rtfNot Applicable99,24521-Nov-201203:07Not Applicable
Clientoba32.mspNot Applicable17,154,04815-Feb-201306:31Not Applicable
Clientoba64.mspNot Applicable17,162,24015-Feb-201306:31Not Applicable
Commercedataexchangereal-timeservice.mspNot Applicable49,15215-Feb-201306:31Not Applicable
Commercedataexchangesynchservice32.mspNot Applicable122,88015-Feb-201306:31Not Applicable
Commercedataexchangesynchservice64.mspNot Applicable122,88015-Feb-201306:31Not Applicable
Components32.mspNot Applicable13,778,94415-Feb-201306:31Not Applicable
Components64.mspNot Applicable31,080,44815-Feb-201306:31Not Applicable
Objectserver32.mspNot Applicable6,238,20815-Feb-201306:31Not Applicable
Objectserver64.mspNot Applicable14,135,29615-Feb-201306:31Not Applicable
Retaildatabaseutility.mspNot Applicable520,19215-Feb-201306:31Not Applicable
Retailheadquarters32.mspNot Applicable2,748,41615-Feb-201306:31Not Applicable
Retailheadquarters64.mspNot Applicable2,748,41615-Feb-201306:30Not Applicable
Retailonlinechannel.mspNot Applicable2,736,12815-Feb-201306:30Not Applicable
Retailpos.mspNot Applicable3,756,03215-Feb-201306:30Not Applicable
Retailposplugins.mspNot Applicable47,898,62415-Feb-201306:31Not Applicable
Setupsupport32.mspNot Applicable4,956,16015-Feb-201306:30Not Applicable
Setupsupport64.mspNot Applicable12,210,17615-Feb-201306:30Not Applicable
Axsetupsp.exe6.2.139.83161,390,78421-Nov-201203:07x86
Axutillib.dll6.2.120.0929,47215-Feb-201306:38x86
Microsoft.dynamics.servicing.operations.dll6.2.73.830337,16831-Oct-201217:20x86
Axsetupsp.resources.dll6.2.147.8303387,28815-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303375,00015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303375,00015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303379,09615-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303379,09615-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303370,90415-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303375,00015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303383,19215-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303395,48015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303375,00015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303379,09615-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303387,28815-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303375,00015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303375,00015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303375,00015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303379,09615-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303379,09615-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303379,09615-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303395,48015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303375,00015-Feb-201306:38x86
Axsetupsp.resources.dll6.2.147.8303415,96015-Feb-201306:39x86
Axsetupsp.resources.dll6.2.147.8303370,90415-Feb-201306:38x86

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbsurveynew, kbexpertiseinter, kbmbspartner, kbmbsmigrate, kbmbsquickpub, kbnoloc, kbhotfixserver, kb, kbqfe, kbautohotfix, kbnomt, kbrapidpub, kbfix

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Article Info
Article ID : 2816385
Revision : 3
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 102