Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. ADUC displays unreadable text in an error message when you add a user to a group in Windows Vista, Windows 7, Windows Server 2008 or Windows Server 2008 R2

ADUC displays unreadable text in an error message when you add a user to a group in Windows Vista, Windows 7, Windows Server 2008 or Windows Server 2008 R2

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have Remote Server Administration Tools (RSAT) installed on a computer that is running one of the following operating systems:
    • Windows Vista
    • Windows Server 2008
    • Windows 7
    • Windows Server 2008 R2
  • A user tries to add another user to one or more groups by using Active Directory User and Computers (ADUC). For example, you open the Properties tab of a user account, and then you try to add the user to a group in the Member of tab.
  • The user does not have the required permissions to the groups.
In this scenario, you receive an error message that states the group cannot be changed because of the lack of permissions. However, the group name is unreadable and the error message resembles the following:
You do not have permission to modify the group §=9$.
Note The text §=9$, may vary. Sometimes, the unreadable text may contain eastern language characters, such as Chinese, Korean or Japanese characters.

↑ Back to the top

Cause

This issue occurs because the text for the group name is not passed correctly to the message box in Windows.

↑ Back to the top

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 SP2
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2 SP1
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

 For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix if ADUC is not running.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.600
    2.
    23xxx    		Windows Vista and Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Adprop.dll6.0.6002.23094840,19210-Apr-201302:47x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Adprop.dll6.0.6002.230941,184,76810-Apr-201303:51x64
Adprop.dll6.0.6002.23094840,19210-Apr-201302:47x86
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760
    1.22xxx    		Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Adprop.dll6.1.7601.22271851,45601-Mar-201304:22x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Adprop.dll6.1.7601.222711,135,10401-Mar-201305:17x64

↑ Back to the top

Workaround

To work around the issue, uses one of the following methods:
  • Open the Properties tab of the group that you want to add the user account into, and then add the user account in the Member tab.
  • Add or remove each membership individually to determine the group that has failed.
  • Use the RSAT tools for Windows 8.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
File nameUpdate.mum
File versionNot Applicable
File size2,602
Date (UTC)12-Apr-2013
Time (UTC)12:31
PlatformNot Applicable
File nameX86_7f382ed7f31bcf7cc154661c4144dd6d_31bf3856ad364e35_6.0.6002.23094_none_ce40b808467a1f56.manifest
File versionNot Applicable
File size704
Date (UTC)12-Apr-2013
Time (UTC)12:31
PlatformNot Applicable
File nameX86_microsoft-windows-ad-propertypages_31bf3856ad364e35_6.0.6002.23094_none_f00c2ffe62f5d177.manifest
File versionNot Applicable
File size62,066
Date (UTC)10-Apr-2013
Time (UTC)03:10
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
File nameAmd64_7f382ed7f31bcf7cc154661c4144dd6d_31bf3856ad364e35_6.0.6002.23094_none_2a5f538bfed7908c.manifest
File versionNot Applicable
File size706
Date (UTC)12-Apr-2013
Time (UTC)12:31
PlatformNot Applicable
File nameAmd64_ae24fe9a89da22347bca8d8b19cf793b_31bf3856ad364e35_6.0.6002.23094_none_ddf4fd473de94682.manifest
File versionNot Applicable
File size708
Date (UTC)12-Apr-2013
Time (UTC)12:31
PlatformNot Applicable
File nameAmd64_microsoft-windows-ad-propertypages_31bf3856ad364e35_6.0.6002.23094_none_4c2acb821b5342ad.manifest
File versionNot Applicable
File size62,120
Date (UTC)10-Apr-2013
Time (UTC)04:18
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size2,786
Date (UTC)12-Apr-2013
Time (UTC)12:31
PlatformNot Applicable
File nameX86_microsoft-windows-ad-propertypages_31bf3856ad364e35_6.0.6002.23094_none_f00c2ffe62f5d177.manifest
File versionNot Applicable
File size62,066
Date (UTC)10-Apr-2013
Time (UTC)03:10
PlatformNot Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_microsoft-windows-ad-propertypages_31bf3856ad364e35_6.1.7601.22271_none_f0468a5bc3ffa140.manifest
File versionNot applicable
File size28,123
Date (UTC)01-Mar-2013
Time (UTC)05:06
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_microsoft-windows-ad-propertypages_31bf3856ad364e35_6.1.7601.22271_none_4c6525df7c5d1276.manifest
File versionNot applicable
File size28,127
Date (UTC)01-Mar-2013
Time (UTC)05:58
PlatformNot applicable

↑ Back to the top

Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced

↑ Back to the top

Article Info
Article ID : 2815860
Revision : 1
Created on : 1/7/2017
Published on : 5/15/2013
Exists online : False
Views : 200