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OOF message is not displayed in Lync 2013


View products that this article applies to.

Symptoms

Consider the following scenario:
  • The Simple Mail Transfer Protocol (SMTP) address of your user account contains uppercase and lowercase letters.
  • You configure Microsoft Lync 2013 to use Microsoft Exchange or Microsoft Outlook to update your presence information.
  • You create an "Out of Office" (OOF) message in Outlook.
In this scenario, the OOF star and message are not displayed in Lync 2013.

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Cause

This issue occurs because your Lync 2013 client is not recognized as the preferred endpoint.

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Resolution

To resolve this issue, install the following cumulative update:
2812461 Description of the Lync 2013 updates: February 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2815425
Revision : 1
Created on : 1/7/2017
Published on : 2/20/2013
Exists online : False
Views : 245