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Scroll bar is not displayed when you use a custom credential provider in Windows 8 and Windows Server 2012

View products that this article applies to.

Symptoms

Assume that you have a custom credential provider that enumerates more tiles than can fit on the screen on a computer that is running Windows 8 or Windows Server 2012. In this situation, the scroll bar is not displayed until you tap or click another tile in the user tiles list.

Note The scroll bar is displayed on the bottom of the screen that the credential user tile lists.

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Cause

This issue occurs because of a code defect in LogonUI.exe that disables horizontal scrolling when a selected hardware credential provider is removed.

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Resolution

Hotfix information


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8 and Windows Server 2012 file information notes
Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows 8 and Windows Server 2012RTMGDR
    6.2.920 0.20 xxxWindows 8 and Windows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameAuthui-ppdlic.xrm-ms
File versionNot applicable
File size2,894
Date (UTC)07-Feb-2013
Time (UTC)01:53
PlatformNot applicable
File nameAuthui.dll
File version6.2.9200.16522
File size2,033,664
Date (UTC)07-Feb-2013
Time (UTC)01:33
Platformx86
File nameAuthui-ppdlic.xrm-ms
File versionNot applicable
File size2,894
Date (UTC)07-Feb-2013
Time (UTC)02:35
PlatformNot applicable
File nameAuthui.dll
File version6.2.9200.20626
File size2,033,664
Date (UTC)07-Feb-2013
Time (UTC)01:24
Platformx86
File nameActxprxy.dll
File version6.2.9200.16519
File size754,176
Date (UTC)07-Feb-2013
Time (UTC)01:33
Platformx86
File nameActxprxy.dll
File version6.2.9200.20624
File size753,664
Date (UTC)07-Feb-2013
Time (UTC)01:24
Platformx86
File namePdc-mw.ptxml
File versionNot applicable
File size3,997
Date (UTC)04-Feb-2013
Time (UTC)23:27
PlatformNot applicable
File namePdc.sys
File version6.2.9200.16519
File size58,088
Date (UTC)07-Feb-2013
Time (UTC)01:49
Platformx86
File namePdc-mw.ptxml
File versionNot applicable
File size3,997
Date (UTC)04-Feb-2013
Time (UTC)23:32
PlatformNot applicable
File namePdc.sys
File version6.2.9200.20624
File size58,088
Date (UTC)07-Feb-2013
Time (UTC)02:11
Platformx86
File nameTwinui-ppdlic.xrm-ms
File versionNot applicable
File size2,889
Date (UTC)07-Feb-2013
Time (UTC)01:53
PlatformNot applicable
File nameTwinui.dll
File version6.2.9200.16522
File size8,856,576
Date (UTC)07-Feb-2013
Time (UTC)01:34
Platformx86
File nameWindows.systemtoast.autoplay.lnk
File versionNot applicable
File size1,454
Date (UTC)06-Feb-2013
Time (UTC)23:22
PlatformNot applicable
File nameWindows.systemtoast.share.lnk
File versionNot applicable
File size1,547
Date (UTC)06-Feb-2013
Time (UTC)23:22
PlatformNot applicable
File nameTwinui-ppdlic.xrm-ms
File versionNot applicable
File size2,889
Date (UTC)07-Feb-2013
Time (UTC)02:35
PlatformNot applicable
File nameTwinui.dll
File version6.2.9200.20626
File size8,856,576
Date (UTC)07-Feb-2013
Time (UTC)01:26
Platformx86
File nameWindows.systemtoast.autoplay.lnk
File versionNot applicable
File size1,454
Date (UTC)06-Feb-2013
Time (UTC)23:26
PlatformNot applicable
File nameWindows.systemtoast.share.lnk
File versionNot applicable
File size1,547
Date (UTC)06-Feb-2013
Time (UTC)23:26
PlatformNot applicable
For all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameAuthui-ppdlic.xrm-ms
File versionNot applicable
File size2,894
Date (UTC)07-Feb-2013
Time (UTC)04:08
PlatformNot applicable
File nameAuthui.dll
File version6.2.9200.16522
File size2,302,464
Date (UTC)07-Feb-2013
Time (UTC)03:33
Platformx64
File nameAuthui-ppdlic.xrm-ms
File versionNot applicable
File size2,894
Date (UTC)07-Feb-2013
Time (UTC)03:48
PlatformNot applicable
File nameAuthui.dll
File version6.2.9200.20626
File size2,302,464
Date (UTC)07-Feb-2013
Time (UTC)01:47
Platformx64
File nameActxprxy.dll
File version6.2.9200.16518
File size2,146,816
Date (UTC)07-Feb-2013
Time (UTC)03:33
Platformx64
File nameActxprxy.dll
File version6.2.9200.20623
File size2,146,816
Date (UTC)07-Feb-2013
Time (UTC)01:47
Platformx64
File namePdc-mw.ptxml
File versionNot applicable
File size3,997
Date (UTC)02-Feb-2013
Time (UTC)02:57
PlatformNot applicable
File namePdc.sys
File version6.2.9200.16518
File size69,864
Date (UTC)07-Feb-2013
Time (UTC)04:09
Platformx64
File namePdc-mw.ptxml
File versionNot applicable
File size3,997
Date (UTC)02-Feb-2013
Time (UTC)01:37
PlatformNot applicable
File namePdc.sys
File version6.2.9200.20623
File size69,864
Date (UTC)07-Feb-2013
Time (UTC)03:15
Platformx64
File nameTwinui-ppdlic.xrm-ms
File versionNot applicable
File size2,889
Date (UTC)07-Feb-2013
Time (UTC)04:08
PlatformNot applicable
File nameTwinui.dll
File version6.2.9200.16522
File size10,115,072
Date (UTC)07-Feb-2013
Time (UTC)03:34
Platformx64
File nameWindows.systemtoast.autoplay.lnk
File versionNot applicable
File size1,454
Date (UTC)06-Feb-2013
Time (UTC)23:23
PlatformNot applicable
File nameWindows.systemtoast.share.lnk
File versionNot applicable
File size1,547
Date (UTC)06-Feb-2013
Time (UTC)23:23
PlatformNot applicable
File nameTwinui-ppdlic.xrm-ms
File versionNot applicable
File size2,889
Date (UTC)07-Feb-2013
Time (UTC)03:48
PlatformNot applicable
File nameTwinui.dll
File version6.2.9200.20626
File size10,096,128
Date (UTC)07-Feb-2013
Time (UTC)01:48
Platformx64
File nameWindows.systemtoast.autoplay.lnk
File versionNot applicable
File size1,454
Date (UTC)06-Feb-2013
Time (UTC)23:30
PlatformNot applicable
File nameWindows.systemtoast.share.lnk
File versionNot applicable
File size1,547
Date (UTC)06-Feb-2013
Time (UTC)23:30
PlatformNot applicable
File nameTwinui.dll
File version6.2.9200.16522
File size8,856,576
Date (UTC)07-Feb-2013
Time (UTC)01:34
Platformx86
File nameTwinui.dll
File version6.2.9200.20626
File size8,856,576
Date (UTC)07-Feb-2013
Time (UTC)01:26
Platformx86
File nameAuthui-ppdlic.xrm-ms
File versionNot applicable
File size2,894
Date (UTC)07-Feb-2013
Time (UTC)01:53
PlatformNot applicable
File nameAuthui.dll
File version6.2.9200.16522
File size2,033,664
Date (UTC)07-Feb-2013
Time (UTC)01:33
Platformx86
File nameAuthui-ppdlic.xrm-ms
File versionNot applicable
File size2,894
Date (UTC)07-Feb-2013
Time (UTC)02:35
PlatformNot applicable
File nameAuthui.dll
File version6.2.9200.20626
File size2,033,664
Date (UTC)07-Feb-2013
Time (UTC)01:24
Platformx86
File nameActxprxy.dll
File version6.2.9200.16519
File size754,176
Date (UTC)07-Feb-2013
Time (UTC)01:33
Platformx86
File nameActxprxy.dll
File version6.2.9200.20624
File size753,664
Date (UTC)07-Feb-2013
Time (UTC)01:24
Platformx86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
X86_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.2.9200.16522_none_d9c13986e10f9ec4.manifestNot applicable64,44307-Feb-201301:54Not applicable
X86_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.2.9200.20626_none_da4ed779fa29a3ea.manifestNot applicable64,44307-Feb-201302:47Not applicable
X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.2.9200.16522_none_0ef82210bb823b51.manifestNot applicable811,87007-Feb-201302:31Not applicable
X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.2.9200.20626_none_0f85c003d49c4077.manifestNot applicable811,87007-Feb-201302:32Not applicable
X86_microsoft-windows-pdc_31bf3856ad364e35_6.2.9200.16522_none_a41cde9f2d6c0aec.manifestNot applicable52,68907-Feb-201302:29Not applicable
X86_microsoft-windows-pdc_31bf3856ad364e35_6.2.9200.20626_none_a4aa7c9246861012.manifestNot applicable52,68907-Feb-201302:41Not applicable
X86_microsoft-windows-twinui_31bf3856ad364e35_6.2.9200.16522_none_709166518a990e5d.manifestNot applicable96,58507-Feb-201301:54Not applicable
X86_microsoft-windows-twinui_31bf3856ad364e35_6.2.9200.20626_none_711f0444a3b31383.manifestNot applicable96,58507-Feb-201302:47Not applicable
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.2.9200.16522_none_35dfd50a996d0ffa.manifestNot applicable64,45107-Feb-201304:09Not applicable
Amd64_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.2.9200.20626_none_366d72fdb2871520.manifestNot applicable64,45107-Feb-201303:51Not applicable
Amd64_microsoft-windows-activexproxy_31bf3856ad364e35_6.2.9200.16522_none_6b16bd9473dfac87.manifestNot applicable811,87207-Feb-201305:12Not applicable
Amd64_microsoft-windows-activexproxy_31bf3856ad364e35_6.2.9200.20626_none_6ba45b878cf9b1ad.manifestNot applicable811,87207-Feb-201303:46Not applicable
Amd64_microsoft-windows-pdc_31bf3856ad364e35_6.2.9200.16522_none_003b7a22e5c97c22.manifestNot applicable52,69307-Feb-201304:16Not applicable
Amd64_microsoft-windows-pdc_31bf3856ad364e35_6.2.9200.20626_none_00c91815fee38148.manifestNot applicable52,69307-Feb-201303:20Not applicable
Amd64_microsoft-windows-twinui_31bf3856ad364e35_6.2.9200.16522_none_ccb001d542f67f93.manifestNot applicable96,59907-Feb-201304:09Not applicable
Amd64_microsoft-windows-twinui_31bf3856ad364e35_6.2.9200.20626_none_cd3d9fc85c1084b9.manifestNot applicable96,59907-Feb-201303:51Not applicable
Wow64_microsoft-windows-twinui_31bf3856ad364e35_6.2.9200.16522_none_d704ac277757418e.manifestNot applicable90,88807-Feb-201301:54Not applicable
Wow64_microsoft-windows-twinui_31bf3856ad364e35_6.2.9200.20626_none_d7924a1a907146b4.manifestNot applicable90,88807-Feb-201302:39Not applicable
X86_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.2.9200.16522_none_d9c13986e10f9ec4.manifestNot applicable64,44307-Feb-201301:54Not applicable
X86_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.2.9200.20626_none_da4ed779fa29a3ea.manifestNot applicable64,44307-Feb-201302:47Not applicable
X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.2.9200.16522_none_0ef82210bb823b51.manifestNot applicable811,87007-Feb-201302:31Not applicable
X86_microsoft-windows-activexproxy_31bf3856ad364e35_6.2.9200.20626_none_0f85c003d49c4077.manifestNot applicable811,87007-Feb-201302:32Not applicable

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2814198
Revision : 1
Created on : 1/7/2017
Published on : 3/13/2013
Exists online : False
Views : 193