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Error message when the UNIX/Linux client for System Center 2012 Configuration Manager SP1 is targeted with Software Inventory policies

Symptoms

When the UNIX/Linux client for Microsoft System Center 2012 Configuration Manager Service Pack 1 (SP1) is targeted with Software Inventory policies, the UNIX/Linux client does not request policy, and Client Activity changes to Inactive. Additionally, you see the following error message in the Scxcm.log file:

ATTEMPT TO EXECUTE A FILE SYSTEM INVENTORY CYCLE HAS BEEN TRAPPED

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Cause

This issue occurs because the version of the client that is being used does not process Software Inventory correctly.

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Resolution

To resolve this issue, install the updated UNIX/Linux client software (build version 1.0.0.4014 or a later build) from the following Microsoft website:
Microsoft System Center 2012 Service Pack 1 Configuration Manager - Clients for Additional Operating Systems
Note You can determine the UNIX/Linux client build version from the file name of the client package .tar file. For example, for the following file name, the client build version is 1.0.0.4014:  
cm-RHEL6x86.1.0.0.4014.tar

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Workaround

To work around this issue, you can disable Software Inventory policies for UNIX/Linux clients by using Custom Client Device Settings. This enables you to continue using the older client version.

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Keywords: kbqfe, kbfix, kbbug, kbnotautohotfix, kb, SCCM

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Article Info
Article ID : 2813759
Revision : 2
Created on : 4/26/2017
Published on : 4/26/2017
Exists online : False
Views : 157