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[SDP3] [8025b98b-f6fb-44ad-84ad-827875c94b87] Windows Startup Failure Diagnostic Package

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Summary

This diagnostic package is designed to collect information to help you troubleshoot Windows Startup failure issues on the following operating systems:
  • Windows XP
  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008
  • Windows 7
  • Windows Server 2008 R2
  • Windows 8
  • Windows Server 2012


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More Information

This article describes the information that may be collected when you run the WindowsStartupFailure Collection tool on a computer that is experiencing startup issues.

Information collected

Event Logs

DescriptionFile Name
Event Log – Application – evtx formatsevt_Application.*
Event Log – System – evtx formatsevt_System.*
Event Log – Setup – evtx formatsevt_Setup.*
Event Log – HardwareEvents – evtx formatsevt_System.*
Event Log – Security – evtx formatsevt_Security.*
Event Log – WHEA – evtx formatsevt_Microsoft-Windows-Kernel-WHEA%4Errors.*
Event Log – WHEA – evtx formatsevt_Microsoft-Windows-Kernel-WHEA%4Operational.*

Boot Information

DescriptionFile Name
Output from bcdedit.exe utilityBCDEdit.txt
Output from Boot.iniBootini.txt

Deployment Logs

DescriptionFile Name
Setupact.log from folders:

%windir%

%windir%\Panther

%windir%\Panther\UnattendedGC		Setupact-*.log
SetupApi logs located in %windir%\inf folderSetupApi.app.log

SetupApi.evt.log

SetupApi.offline.log
Setuperr.log located on Windows folderSetuperr.log
C:\Windows\System32\sysprep folderSysprep Folder

Servicing Logs

DescriptionFile Name
Component-Based Servicing Logs located on %windir%\Logs\CBSCBS*.log
DPX Setup Act log located on %windir%\logs\DPXsetupact.log"
Pending Operations Queue Exec log located on %windir%\winsxspoqexec.log
Windows Side-by-Side Pending Bad log located on %windir%\winsxspending.xml.bad
Windows Side-by-Side Pending log located on %windir%\winsxspending.xml
Windows Update logWindows Update log
WindowsKBCollectionKB logs located in Windows folder

File Version Information - Device and Drivers

DescriptionFile Name
File version information from %windir%\system32\drivers foldersym_Drivers.*

Memory Dumps and related information

DescriptionFile Name
Compressed version of Memory dumps located at %windir%dmp_*.cab
Compressed version of mini machine memory dumps located at %windir%\minidumpsdmp_*.cab

Server Manager - Server roles information for Windows Server 2008 R2

DescriptionFile Name
Server manager log file located at %windir%\logs\ServerManager.logServerManager.log

Registry Hives

DescriptionFile Name
C:\Windows\System32\config\SoftwareSoftware
C:\Windows\System32\config\SystemSystem
C:\Windows\System32\config\SecuritySecurity
C:\Windows\System32\config\ComponentsComponents
C:\Windows\System32\config\DefaultDefault
C:\Windows\System32\config\SAMSAM
C:\Windows\System32\config\RegBack\SoftwareSoftware
C:\Windows\System32\config\RegBack\SystemSystem
C:\Windows\System32\config\RegBack\SecuritySecurity
C:\Windows\System32\config\RegBack\ComponentsComponents
C:\Windows\System32\config\RegBack\DefaultDefault
C:\Windows\System32\config\RegBack\SAMSAM
C:\Windows\repair\SoftwareSoftware
C:\Windows\repair\SystemSystem
C:\Windows\repair\SecuritySecurity
C:\Windows\repair\DefaultDefault
C:\Windows\repair\SAMSAM

Other

DescriptionFile Name
Output of Diskpart.exediskpart.txt
CollectionErrors log. Any errors occurred while collecting filesCollectionErrors.txt
CollectionFile log. Files collectedCollectionFileLog.txt


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References

For more information about the Microsoft Automated Troubleshooting Services and about the Support Diagnostics Platform, click the following article number to see the article in the Microsoft Knowledge Base:

2598970 Information about the Microsoft Automated Troubleshooting Services and Support Diagnostic Platform

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Keywords: kb, kbstartup, kbsurveynew

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Article Info
Article ID : 2813538
Revision : 1
Created on : 1/7/2017
Published on : 3/12/2013
Exists online : False
Views : 406