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"Close" button on the title bar is displayed incorrectly but can be clicked in Windows 8 or Windows Server 2012

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You run an application that uses the SC_CLOSE command to control the function of the Close button on the title bar on a computer that is running Windows 8 or Windows Server 2012.
  • You disable or remove the SC_CLOSE command in the System menu, and then restore the SC_CLOSE command to the System menu.
  • You try to close the application.
In this scenario, the Close button appears dimmed. However, the Close button can still be clicked.

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Resolution

Hotfix information


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8 and Windows Server 2012 file information notes
Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows 8 and Windows Server 2012RTMGDR
    6.2.920 0.20 xxxWindows 8 and Windows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Win32k.ptxmlNot applicable4,17225-Jul-201220:33Not applicable
Win32k.sys6.2.9200.206303,385,34412-Feb-201300:21x86
For all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Win32k.ptxmlNot applicable4,17225-Jul-201220:29Not applicable
Win32k.sys6.2.9200.206304,043,77612-Feb-201300:20x64
Wow64_win32k.ptxmlNot applicable4,17212-Feb-201300:09Not applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about the GetSystemMenu function, go to the following Microsoft website:
General information about the GetSystemMenu function
For more information about the DeleteMenu function, go to the following Microsoft website:
General information about the DeleteMenu function
For more information about the DrawMenuBar function, go to the following Microsoft website:
General information about the DrawMenuBar function
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the similar issue in Windows 7 and Windows Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
981187 The "Close" button on the title bar is clickable, but the button appears to be unavailable on a computer that is running Windows 7 or Windows Server 2008 R2
Additional file information

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File nameX86_9f0d4c7a21392c38a913533b5e9717c3_31bf3856ad364e35_6.2.9200.20630_none_c0d90fd28bcec137.manifest
File versionNot applicable
File size694
Date (UTC)12-Feb-2013
Time (UTC)12:54
PlatformNot applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.20630_none_b65a34a684e63788.manifest
File versionNot applicable
File size104,789
Date (UTC)12-Feb-2013
Time (UTC)02:21
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameAmd64_4bc74a37f1ed0cb80f7d35436cfafde3_31bf3856ad364e35_6.2.9200.20630_none_87233af080487ab9.manifest
File versionNot applicable
File size698
Date (UTC)12-Feb-2013
Time (UTC)12:55
PlatformNot applicable
File nameAmd64_4be4abc413b2a9eba31a7d3e16e21357_31bf3856ad364e35_6.2.9200.20630_none_98ae15da3c68bd60.manifest
File versionNot applicable
File size698
Date (UTC)12-Feb-2013
Time (UTC)12:55
PlatformNot applicable
File nameAmd64_629d1a44c31e08d8d6bc3532999b230c_31bf3856ad364e35_6.2.9200.20630_none_75e89be8c4e05bb3.manifest
File versionNot applicable
File size1,038
Date (UTC)12-Feb-2013
Time (UTC)12:55
PlatformNot applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.20630_none_1278d02a3d43a8be.manifest
File versionNot applicable
File size104,793
Date (UTC)12-Feb-2013
Time (UTC)04:41
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.20630_none_1ccd7a7c71a46ab9.manifest
File versionNot applicable
File size104,060
Date (UTC)12-Feb-2013
Time (UTC)02:20
PlatformNot applicable

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2813249
Revision : 1
Created on : 1/7/2017
Published on : 3/13/2013
Exists online : False
Views : 237