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An Excel workbook may be saved as a corrupted workbook when the AssetFixedAssetService in Microsoft Dynamics AX 2012 R2 is used as a data source


This article applies to Microsoft Dynamics AX 2012 R2 for all regions.

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Symptoms

Consider the following scenario:
  • You start Microsoft Excel and add an instance of the AssetFixedAssetService in Microsoft Dynamics AX 2012 R2 as a data source for a workbook.
  • You add the default fields for the service from the field chooser.
  • You close the field chooser by using the Fields button on the ribbon or by using the Close button (X) in the upper-right corner of the field chooser.
  • You exit Microsoft Excel without closing the workbook.

In this scenario, you receive several exception errors based on the number of joins you made by using the field chooser. When you click OK to close the exception errors, you may receive a message that asks whether you want to save changes. When you click Save in the Save As dialog box, the workbook may be saved as a corrupted workbook.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

Partners
https://mbs.microsoft.com/partnersource/support
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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Installation information

We recommend that you apply the hotfix in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to go to the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.
File information
This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File nameFile versionFile sizeDateTimePlatform
Aximpactanalysis.exeNot Applicable61,13621-Nov-201200:59x86
Axupdate.exeNot Applicable61,12021-Nov-201200:59x86
Licensetermsar.rtfNot Applicable2,17321-Nov-201200:59Not Applicable
Licensetermscs.rtfNot Applicable91,24721-Nov-201200:59Not Applicable
Licensetermsda.rtfNot Applicable101,18121-Nov-201200:59Not Applicable
Licensetermsde.rtfNot Applicable116,64221-Nov-201200:59Not Applicable
Licensetermsen.rtfNot Applicable102,37421-Nov-201200:59Not Applicable
Licensetermses.rtfNot Applicable96,98521-Nov-201200:59Not Applicable
Licensetermset.rtfNot Applicable102,89521-Nov-201200:59Not Applicable
Licensetermsfi.rtfNot Applicable106,10121-Nov-201200:59Not Applicable
Licensetermsfr.rtfNot Applicable130,01121-Nov-201200:59Not Applicable
Licensetermshu.rtfNot Applicable93,01021-Nov-201200:59Not Applicable
Licensetermsis.rtfNot Applicable36,45821-Nov-201200:59Not Applicable
Licensetermsit.rtfNot Applicable115,08621-Nov-201200:59Not Applicable
Licensetermsja.rtfNot Applicable105,91721-Nov-201200:59Not Applicable
Licensetermslt.rtfNot Applicable122,67421-Nov-201200:59Not Applicable
Licensetermslv.rtfNot Applicable105,40121-Nov-201200:59Not Applicable
Licensetermsnb-no.rtfNot Applicable115,70021-Nov-201200:59Not Applicable
Licensetermsnl.rtfNot Applicable110,04021-Nov-201200:59Not Applicable
Licensetermspl.rtfNot Applicable116,32221-Nov-201200:59Not Applicable
Licensetermspt-br.rtfNot Applicable101,51421-Nov-201200:59Not Applicable
Licensetermsru.rtfNot Applicable148,57721-Nov-201200:59Not Applicable
Licensetermssv.rtfNot Applicable115,45321-Nov-201200:59Not Applicable
Licensetermsth.rtfNot Applicable153,76821-Nov-201200:59Not Applicable
Licensetermszh-hans.rtfNot Applicable99,24521-Nov-201200:59Not Applicable
Clientoba32.mspNot Applicable16,863,23201-Feb-201304:07Not Applicable
Clientoba64.mspNot Applicable16,875,52001-Feb-201304:07Not Applicable
Commercedataexchangereal-timeservice.mspNot Applicable49,15201-Feb-201304:07Not Applicable
Commercedataexchangesynchservice32.mspNot Applicable122,88001-Feb-201304:07Not Applicable
Commercedataexchangesynchservice64.mspNot Applicable122,88001-Feb-201304:07Not Applicable
Components32.mspNot Applicable352,25601-Feb-201304:07Not Applicable
Components64.mspNot Applicable352,25601-Feb-201304:07Not Applicable
Objectserver32.mspNot Applicable446,46401-Feb-201304:07Not Applicable
Objectserver64.mspNot Applicable6,336,51201-Feb-201304:07Not Applicable
Retaildatabaseutility.mspNot Applicable516,09601-Feb-201304:07Not Applicable
Retailheadquarters32.mspNot Applicable2,748,41601-Feb-201304:07Not Applicable
Retailheadquarters64.mspNot Applicable2,748,41601-Feb-201304:07Not Applicable
Retailonlinechannel.mspNot Applicable2,736,12801-Feb-201304:07Not Applicable
Retailpos.mspNot Applicable3,747,84001-Feb-201304:10Not Applicable
Retailposplugins.mspNot Applicable47,894,52801-Feb-201304:10Not Applicable
Axsetupsp.exe6.2.139.83161,390,78421-Nov-201200:59x86
Axutillib.dll6.2.120.0929,47201-Feb-201304:26x86
Microsoft.dynamics.servicing.operations.dll6.2.73.830337,16801-Nov-201217:19x86
Axsetupsp.resources.dll6.2.147.8303387,28801-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303375,00001-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303375,00001-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303379,09601-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303379,09601-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303370,90401-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303375,00001-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303383,19201-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303395,48001-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303375,00001-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303379,09601-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303387,28801-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303375,00001-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303375,00001-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303375,00001-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303379,09601-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303379,09601-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303379,09601-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303395,48001-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303375,00001-Feb-201304:31x86
Axsetupsp.resources.dll6.2.147.8303415,96001-Feb-201304:26x86
Axsetupsp.resources.dll6.2.147.8303370,90401-Feb-201304:26x86

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbsurveynew, kbexpertiseinter, kbmbspartner, kbmbsmigrate, kbmbsquickpub, kbnoloc, kbhotfixserver, kb, kbqfe, kbautohotfix, kbnomt, kbrapidpub, kbfix

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Article Info
Article ID : 2812196
Revision : 2
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 99