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Internet Explorer 8 terminates unexpectedly with an Access Violation in mshtml.dll

Symptoms

Consider the following scenario. You are using Internet Explorer 8 to view a webpage that interacts with a Java applet. The webpage interacts with the Java applet to perform timer-based DOM operations via Javascript. In this scenario, Internet Explorer 8 may intermittently crash with an Access Violation in mshtml.dll. 

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Cause

Microsoft has confirmed that this problem is due to a timing issue within Internet Explorer 8.


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Resolution

To resolve this problem, upgrade to the latest version of Internet Explorer. This problem has been resolved in Internet Explorer 9 and later. 



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More Information

Depending on the configuration of Windows Error Reporting and on the configuration of the Automatic Crash Recovery feature in Internet Explorer 8, you may see a dialog box stating that Internet Explorer has stopped working when the problem occurs. After closing the dialog box, Internet Explorer will try to recover the tab, indicated by a This tab has been recovered message.

When analyzing the problem in a debugger, you will see call stack information similar to the following:

030ecaf4 594a44d8 mshtml!CMarkup::RemovePointerPos+0x2e 
030ecc60 592f6df4 mshtml!CSpliceTreeEngine::RemoveSplice+0xc32 
030ecd40 592f6c50 mshtml!CMarkup::SpliceTreeInternal+0x83 
030ecd90 592f728f mshtml!CDoc::CutCopyMove+0xca 
030ecdac 592f726d mshtml!CDoc::Remove+0x18 
[....]




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Keywords: kb

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Article Info
Article ID : 2811159
Revision : 1
Created on : 1/7/2017
Published on : 2/8/2013
Exists online : False
Views : 79