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XADM: Event ID 904 Occurs When You Restore the SRS Database

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This article was previously published under Q280056

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Symptoms

When you use Commvault Galaxy for Exchange Server (Release 2.5) as a backup or restore solution, when you attempt to perform an online restore operation of a Site Replication Service (SRS) database, the operation fails and you receive the following error message:
Event ID: 904
Source: ESE
Description: SRSMain (1768) callback function call error ErrEseCBRestoreOpen ended with error 0xc7fe1f45

The backup logs report that the HRESERestoreOpen function failed with an "Instance not found" error message.

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Resolution

To resolve this issue, get the latest patch from Commvault for the Exchange Server solution. Commvault lists this patch as Patch 17.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Keywords: KB280056, kbprb, kberrmsg

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Article Info
Article ID : 280056
Revision : 5
Created on : 2/27/2007
Published on : 2/27/2007
Exists online : False
Views : 259