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  2. FIX: Income and Expense transactions are displayed as 0 (zero) and the cash totals appear short in the X report or the Z report in Microsoft Dynamics AX 2009 Service Pack 1

FIX: Income and Expense transactions are displayed as 0 (zero) and the cash totals appear short in the X report or the Z report in Microsoft Dynamics AX 2009 Service Pack 1

View products that this article applies to.


This article applies to Microsoft Dynamics AX 2009 for all regions.

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Symptoms

Income and Expense transactions are displayed as 0 (zero) and the cash totals appear short in the X report or the Z report in Microsoft Dynamics AX 2009 Service Pack 1. 

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

Partners
https://mbs.microsoft.com/partnersource/support/
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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Installation information

See How to install a Microsoft Dynamics AX hotfix for information about how to install this hotfix.

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.
File information
This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics AX for Retail POS
File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot Applicable65,89629-Mar-201213:37x86
Licensetermsar.rtfNot Applicable100,96029-Mar-201213:37Not Applicable
Licensetermscs.rtfNot Applicable91,79429-Mar-201213:37Not Applicable
Licensetermsda.rtfNot Applicable70,20229-Mar-201213:37Not Applicable
Licensetermsde.rtfNot Applicable73,45629-Mar-201213:37Not Applicable
Licensetermsen.rtfNot Applicable67,74829-Mar-201213:37Not Applicable
Licensetermses.rtfNot Applicable73,79029-Mar-201213:37Not Applicable
Licensetermset.rtfNot Applicable103,52029-Mar-201213:37Not Applicable
Licensetermsfi.rtfNot Applicable68,43329-Mar-201213:37Not Applicable
Licensetermsfr.rtfNot Applicable68,11229-Mar-201213:37Not Applicable
Licensetermshe-il.rtfNot Applicable50,48329-Mar-201213:37Not Applicable
Licensetermshu.rtfNot Applicable93,55929-Mar-201213:37Not Applicable
Licensetermsis.rtfNot Applicable38,32129-Mar-201213:37Not Applicable
Licensetermsit.rtfNot Applicable115,36429-Mar-201213:37Not Applicable
Licensetermsja.rtfNot Applicable106,11229-Mar-201213:37Not Applicable
Licensetermslt.rtfNot Applicable123,13929-Mar-201213:37Not Applicable
Licensetermslv.rtfNot Applicable105,81529-Mar-201213:37Not Applicable
Licensetermsnb-no.rtfNot Applicable71,67929-Mar-201213:37Not Applicable
Licensetermsnl.rtfNot Applicable68,74629-Mar-201213:37Not Applicable
Licensetermspl.rtfNot Applicable116,62829-Mar-201213:37Not Applicable
Licensetermspt-br.rtfNot Applicable101,84429-Mar-201213:37Not Applicable
Licensetermsru.rtfNot Applicable150,01429-Mar-201213:37Not Applicable
Licensetermssv.rtfNot Applicable115,69729-Mar-201213:37Not Applicable
Licensetermsth.rtfNot Applicable154,43029-Mar-201213:37Not Applicable
Licensetermstr.rtfNot Applicable104,49729-Mar-201213:37Not Applicable
Licensetermszh-hans.rtfNot Applicable100,17929-Mar-201213:37Not Applicable
Retailpos.mspNot Applicable3,296,76809-Jan-201303:08Not Applicable
Axsetupsp.exe5.0.1600.12961,632,44809-Jan-201303:04x86
Cabextractor.dllNot Applicable19,31229-Mar-201213:37x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44029-Mar-201213:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31229-Mar-201213:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82429-Mar-201213:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82429-Mar-201213:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31229-Mar-201213:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82429-Mar-201213:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31229-Mar-201213:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31229-Mar-201213:37x86
Cabextractor.dllNot Applicable22,38429-Mar-201213:37x64
Microsoft Dynamics AX for Retail POS Plugins for customers
File nameFile versionFile sizeDateTimePlatformSP requirement
Axupdate.exeNot Applicable65,89628-Feb-201217:58x86SPL
Licensetermsar.rtfNot Applicable117,64428-Feb-201217:58Not ApplicableNone
Licensetermscs.rtfNot Applicable133,84328-Feb-201217:58Not ApplicableNone
Licensetermsda.rtfNot Applicable121,61428-Feb-201217:58Not ApplicableNone
Licensetermsde.rtfNot Applicable123,44328-Feb-201217:58Not ApplicableNone
Licensetermsen.rtfNot Applicable106,48228-Feb-201217:58Not ApplicableNone
Licensetermses.rtfNot Applicable121,36228-Feb-201217:58Not ApplicableNone
Licensetermset.rtfNot Applicable116,28528-Feb-201217:58Not ApplicableNone
Licensetermsfi.rtfNot Applicable122,10528-Feb-201217:58Not ApplicableNone
Licensetermsfr.rtfNot Applicable128,40928-Feb-201217:58Not ApplicableNone
Licensetermshe-il.rtfNot Applicable116,93128-Feb-201217:58Not ApplicableNone
Licensetermshu.rtfNot Applicable139,88828-Feb-201217:58Not ApplicableNone
Licensetermsis.rtfNot Applicable128,16128-Feb-201217:58Not ApplicableNone
Licensetermsit.rtfNot Applicable110,03528-Feb-201217:58Not ApplicableNone
Licensetermsja.rtfNot Applicable176,42228-Feb-201217:58Not ApplicableNone
Licensetermslt.rtfNot Applicable127,00028-Feb-201217:58Not ApplicableNone
Licensetermslv.rtfNot Applicable128,34328-Feb-201217:58Not ApplicableNone
Licensetermsnb-no.rtfNot Applicable119,38828-Feb-201217:58Not ApplicableNone
Licensetermsnl.rtfNot Applicable117,10428-Feb-201217:58Not ApplicableNone
Licensetermspl.rtfNot Applicable120,44328-Feb-201217:58Not ApplicableNone
Licensetermspt-br.rtfNot Applicable117,50828-Feb-201217:58Not ApplicableNone
Licensetermsru.rtfNot Applicable241,32228-Feb-201217:58Not ApplicableNone
Licensetermssv.rtfNot Applicable122,94428-Feb-201217:58Not ApplicableNone
Licensetermsth.rtfNot Applicable152,28228-Feb-201217:58Not ApplicableNone
Licensetermstr.rtfNot Applicable133,53928-Feb-201217:58Not ApplicableNone
Licensetermszh-hans.rtfNot Applicable144,40628-Feb-201217:58Not ApplicableNone
Retailpospluginsforcustomers.msiNot Applicable2,848,25609-Jan-201300:56Not ApplicableSPL
Axsetupsp.exe5.0.1600.12961,632,44809-Jan-201303:04x86SPL
Cabextractor.dllNot Applicable19,31228-Feb-201217:58x86None
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44028-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296534,74408-Jan-201322:40x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:48x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:42x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31228-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:48x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82428-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296530,64808-Jan-201322:44x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82428-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:48x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:40x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31228-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296530,64808-Jan-201322:47x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82428-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296530,64808-Jan-201322:41x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:53x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:40x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:47x86None
Axsetupsp.resources.dll5.0.1600.1296534,74408-Jan-201322:41x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:47x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:50x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:45x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31228-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:41x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31228-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:46x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:40x86None
Axsetupsp.resources.dll5.0.1600.1296542,93608-Jan-201322:48x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:44x86None
Axsetupsp.resources.dll5.0.1600.1296555,22408-Jan-201322:44x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:43x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:45x86None
Cabextractor.dllNot Applicable22,38428-Feb-201217:58x64None
Microsoft Dynamics AX for Retail POS Plugins for Partners
File nameFile versionFile sizeDateTimePlatformSP requirement
Axupdate.exeNot Applicable65,89628-Feb-201217:58x86SPL
Licensetermsar.rtfNot Applicable196,96828-Feb-201217:58Not ApplicableNone
Licensetermscs.rtfNot Applicable204,58928-Feb-201217:58Not ApplicableNone
Licensetermsda.rtfNot Applicable185,74728-Feb-201217:58Not ApplicableNone
Licensetermsde.rtfNot Applicable193,53828-Feb-201217:58Not ApplicableNone
Licensetermsen.rtfNot Applicable185,74728-Feb-201217:58Not ApplicableNone
Licensetermses.rtfNot Applicable203,07728-Feb-201217:58Not ApplicableNone
Licensetermset.rtfNot Applicable190,46628-Feb-201217:58Not ApplicableNone
Licensetermsfi.rtfNot Applicable205,51428-Feb-201217:58Not ApplicableNone
Licensetermsfr.rtfNot Applicable205,45528-Feb-201217:58Not ApplicableNone
Licensetermshe-il.rtfNot Applicable146,58828-Feb-201217:58Not ApplicableNone
Licensetermshu.rtfNot Applicable212,80628-Feb-201217:58Not ApplicableNone
Licensetermsis.rtfNot Applicable202,02228-Feb-201217:58Not ApplicableNone
Licensetermsit.rtfNot Applicable170,93928-Feb-201217:58Not ApplicableNone
Licensetermsja.rtfNot Applicable264,20128-Feb-201217:58Not ApplicableNone
Licensetermslt.rtfNot Applicable187,38528-Feb-201217:58Not ApplicableNone
Licensetermslv.rtfNot Applicable187,55628-Feb-201217:58Not ApplicableNone
Licensetermsnb-no.rtfNot Applicable198,45528-Feb-201217:58Not ApplicableNone
Licensetermsnl.rtfNot Applicable194,97228-Feb-201217:58Not ApplicableNone
Licensetermspl.rtfNot Applicable204,11628-Feb-201217:58Not ApplicableNone
Licensetermspt-br.rtfNot Applicable194,57328-Feb-201217:58Not ApplicableNone
Licensetermsru.rtfNot Applicable240,25128-Feb-201217:58Not ApplicableNone
Licensetermssv.rtfNot Applicable194,57228-Feb-201217:58Not ApplicableNone
Licensetermsth.rtfNot Applicable224,43828-Feb-201217:58Not ApplicableNone
Licensetermstr.rtfNot Applicable182,84528-Feb-201217:58Not ApplicableNone
Licensetermszh-hans.rtfNot Applicable228,80328-Feb-201217:58Not ApplicableNone
Retailpospluginsforpartners.msiNot Applicable2,927,61609-Jan-201300:56Not ApplicableSPL
Axsetupsp.exe5.0.1600.12961,632,44809-Jan-201303:04x86SPL
Cabextractor.dllNot Applicable19,31228-Feb-201217:58x86None
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44028-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296534,74408-Jan-201322:42x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:52x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:49x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31228-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:46x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82428-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296530,64808-Jan-201323:00x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82428-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:48x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:42x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31228-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296530,64808-Jan-201322:45x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82428-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296530,64808-Jan-201322:44x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201323:01x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:40x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:45x86None
Axsetupsp.resources.dll5.0.1600.1296534,74408-Jan-201322:43x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201323:21x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:41x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:45x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31228-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:45x86None
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31228-Feb-201217:58x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:40x86None
Axsetupsp.resources.dll5.0.1600.1296526,55208-Jan-201322:46x86None
Axsetupsp.resources.dll5.0.1600.1296542,93608-Jan-201322:43x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:46x86None
Axsetupsp.resources.dll5.0.1600.1296555,22408-Jan-201322:41x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:46x86None
Axsetupsp.resources.dll5.0.1600.1296522,45608-Jan-201322:41x86None
Cabextractor.dllNot Applicable22,38428-Feb-201217:58x64None

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbexpertiseinter, kbmbsadministration, kbhotfixserver, kbmbspartner, kbqfe, kbautohotfix, kbmbsquickpub, kbnoloc, kb, kbnomt, kbrapidpub, kbsurveynew

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Article Info
Article ID : 2800087
Revision : 2
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 221