Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Microsoft Store apps can't connect to the Internet over PPPoE in Windows 8

Microsoft Store apps can't connect to the Internet over PPPoE in Windows 8

View products that this article applies to.

Symptoms

When you are connected to the Internet over a Point-to-Point Protocol over Ethernet (PPPoE) connection on a Windows 8 system, certain Microsoft Store apps can't connect to the Internet. However, all desktop applications can connect successfully to the Internet.

↑ Back to the top

Cause

Previously, Microsoft Store apps could not correctly recognize the PPPoE connection. This issue was resolved by an update that enables Microsoft Store apps to work over PPPoE.

↑ Back to the top

Resolution

To resolve this issue, download and install the March 2013 Cumulative Update for Windows 8 and Windows Server 2012 that is described in the following article in the Microsoft Knowledge Base:
2811660 Windows 8 and Windows Server 2012 cumulative update: March 2013

↑ Back to the top

Keywords: kb

↑ Back to the top

Article Info
Article ID : 2800086
Revision : 3
Created on : 10/16/2017
Published on : 10/26/2017
Exists online : False
Views : 363