Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. XADM: Error 80004005 When You Expand Exchange 2000 Public Folders in Exchange System Manager

XADM: Error 80004005 When You Expand Exchange 2000 Public Folders in Exchange System Manager

View products that this article applies to.

This article was previously published under Q279863

↑ Back to the top

Symptoms

When you use Exchange System Manager to view public folders, you may receive the following error message when you try to expand the Public Folders tree:
Exchange System Manager
The operation failed.

ID no: 80004005
Exchange System Manager

↑ Back to the top

Cause

If the Exadmin virtual directory in Microsoft Internet Information Services is configured to require Secure Sockets Layer (SSL), you receive this error message when you try to expand public folders.

↑ Back to the top

Resolution

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378� How to Obtain the Latest Exchange 2000 Server Service Pack

↑ Back to the top

Workaround

To work around this issue, disable SSL:
  1. Click Start, point to Programs, click Administrative Tools, and then click Internet Services Manager.
  2. Click your server, and then expand the Web site that contains the Exadmin virtual directory. The default Web site is "Default Web Site."
  3. Right-click the Exadmin virtual directory, and then click Properties.
  4. Click the Directory Security tab.
  5. Under Secure Communications, click Edit. (If the Edit button is unavailable, you do not have Secure Communications enabled for this Web site, and this is not the cause of your 80004005 error message.)
  6. Click to clear the Require secure channel (SSL) check box.
  7. Click OK twice.
  8. Close Exchange System Manager, and then reopen it.

    You should now be able to access the Public Folder tree in Exchange System Manager.

↑ Back to the top

Status

This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

↑ Back to the top

More information

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
289492� XADM: Troubleshoot 80004005 Public Folder Error in Exchange System Manager
282076� XADM: Error ID 80004005 Occurs When Viewing Public Folders in Exchange System Manager

↑ Back to the top

Keywords: KB279863, kbpending, kberrmsg, kbbug

↑ Back to the top

Article Info
Article ID : 279863
Revision : 7
Created on : 2/27/2007
Published on : 2/27/2007
Exists online : False
Views : 316