Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Changes are not updated in the ABS databases for a user whose distinguished name is changed in AD DS in a Lync Server 2013 environment

Changes are not updated in the ABS databases for a user whose distinguished name is changed in AD DS in a Lync Server 2013 environment

View products that this article applies to.

Symptoms

Assume that you change a user's distinguished name in Active Directory Domain Services (AD DS) in a Microsoft Lync Server 2013 environment. In this situation, other changes for the user are not updated in the Address Book Service (ABS) databases. Therefore, when you sign in to a Lync Server 2013 client and then try to search for the user in the address book, the original information is returned.

↑ Back to the top

Cause

This issue occurs because the ABS incorrectly handles the situation in which the user's distinguished name is changed.

↑ Back to the top

Resolution

To resolve the issue, install the following cumulative updates:
2781547 Description of the cumulative update for Lync Server 2013: February 2013
2781564 Description of the cumulative update for Lync Server 2013, Web Components: February 2013
2781550 Description of the cumulative update for Lync Server 2013, Core Components: February 2013

Note After you install these updates, you must also run the Update-CsAddressBook cmdlet in the Lync Server 2013 environment.

↑ Back to the top

More Information

For more information about the release notes for Lync Server 2013, go to the following Microsoft website:
General information about release notes for Lync Server 2013

For more information about distinguished names, go to the following Microsoft website:
General information about distinguished names
For more information about the ABS, go to the following Microsoft website:
General information about the Address Book Service

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2798145
Revision : 1
Created on : 1/7/2017
Published on : 2/27/2013
Exists online : False
Views : 316