Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Intercluster routing component does not route a call in Lync Server 2010

Intercluster routing component does not route a call in Lync Server 2010

View products that this article applies to.

Symptoms

Assume that you install the cumulative update for Microsoft Lync Server 2010 that was released in October 2012 in a Lync Server 2010 environment. When a Lync Server 2010 user tries to call another user in a different pool in the environment, the Intercluster routing component does not route the call to the callee’s pool.

↑ Back to the top

Cause

The issue occurs because the Intercluster routing component is disabled under certain circumstances. Therefore, cross-pool requests are not routed.

Note The Intercluster routing component is responsible for routing requests to users who are homed in other pools.

↑ Back to the top

Resolution

To resolve this issue, install the following cumulative update:
2791381 Description of the cumulative update for Lync Server 2010: March 2013

↑ Back to the top

References

For more information about the Intercluster routing component, go to the following MSDN website:
General information about the Intercluster routing component
For more information about the cumulative update for Lync Server 2010 that was released in October 2012 , click the following article number to view the article in the Microsoft Knowledge Base:
2737915 Description of the cumulative update for Lync Server 2010: October 2012

↑ Back to the top

Keywords: kbqfe, kbfix, kbexpertiseadvanced, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2796747
Revision : 1
Created on : 1/7/2017
Published on : 3/14/2013
Exists online : False
Views : 305