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Intercluster routing component does not route a call in Lync Server 2010

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Symptoms

Assume that you install the cumulative update for Microsoft Lync Server 2010 that was released in October 2012 in a Lync Server 2010 environment. When a Lync Server 2010 user tries to call another user in a different pool in the environment, the Intercluster routing component does not route the call to the callee’s pool.

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Cause

The issue occurs because the Intercluster routing component is disabled under certain circumstances. Therefore, cross-pool requests are not routed.

Note The Intercluster routing component is responsible for routing requests to users who are homed in other pools.

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Resolution

To resolve this issue, install the following cumulative update:
2791381 Description of the cumulative update for Lync Server 2010: March 2013

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References

For more information about the Intercluster routing component, go to the following MSDN website:
General information about the Intercluster routing component
For more information about the cumulative update for Lync Server 2010 that was released in October 2012 , click the following article number to view the article in the Microsoft Knowledge Base:
2737915 Description of the cumulative update for Lync Server 2010: October 2012

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Keywords: kbqfe, kbfix, kbexpertiseadvanced, kbsurveynew, kb

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Article Info
Article ID : 2796747
Revision : 1
Created on : 1/7/2017
Published on : 3/14/2013
Exists online : False
Views : 174