Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Application is not shown on the Start screen after switching to another user

Application is not shown on the Start screen after switching to another user

View products that this article applies to.

Symptoms

When an administrator installs an application on Windows 8 or Windows Server 2012, the application shortcut is created only on the Start screen of existing users. 

Therefore, if your user profile is created after the application is installed on the computer, you will not see the application shortcut on your Start screen. 

↑ Back to the top

Cause

This behavior is by design. The Start screen and its pinned tiles are intended to resemble the desktop taskbar and the pinned applications on it. In earlier versions of Windows, installed applications appear on the Start menu. In Windows 8 and Windows Server 2012, the applications are shown in the "All Apps" view of the Start screen. 

↑ Back to the top

Resolution

To resolve this issue, use one of the following methods.

Method 1: Manually add the application to the Start screen

  1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.
  2. Type the name of the application, or scroll until you find it. 
  3. Swipe down on or right-click the application.
  4. Tap or click Pin to Start.


For more information about how to add an application to the Start screen, go to the following Microsoft website:
Adding apps, websites, and more to Start

Method 2: Use the Sysprep tool during deployment (system administrators only)


A system administrator can use the Sysprep tool to customize the default Start screen by using the AppsFolderLayout.bin file. For more information about how to do to this, go to the following Microsoft TechNet website:
How to customize the Start screen

Note Using Sysprep in audit mode removes the computer from the Active Directory domain.

↑ Back to the top

Keywords: kbprb, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2796196
Revision : 1
Created on : 1/7/2017
Published on : 1/10/2013
Exists online : False
Views : 341