FIX: Multibuy discounts are not applied when you select the All option in the Multibuy Discount Type field in Microsoft Dynamics AX 2009 Service Pack 1

View products that this article applies to.

This article applies to Microsoft Dynamics AX 2009 for all regions.

Symptoms

Multibuy discounts are not applied when you select the All option in the Multibuy Discount Type field in Microsoft Dynamics AX 2009 Service Pack 1.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx

You can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/

Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm

In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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Installation information

See How to install a Microsoft Dynamics AX hotfix for information about how to install this hotfix.

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.

File information

This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics AX for Retail POS

File name	File version	File size	Date	Time	Platform
Axupdate.exe	Not Applicable	65,896	10-Feb-2012	21:53	x86
Licensetermsar.rtf	Not Applicable	100,960	10-Feb-2012	21:53	Not Applicable
Licensetermscs.rtf	Not Applicable	91,794	10-Feb-2012	21:53	Not Applicable
Licensetermsda.rtf	Not Applicable	70,202	10-Feb-2012	21:53	Not Applicable
Licensetermsde.rtf	Not Applicable	73,456	10-Feb-2012	21:53	Not Applicable
Licensetermsen.rtf	Not Applicable	67,748	10-Feb-2012	21:53	Not Applicable
Licensetermses.rtf	Not Applicable	73,790	10-Feb-2012	21:53	Not Applicable
Licensetermset.rtf	Not Applicable	103,520	10-Feb-2012	21:53	Not Applicable
Licensetermsfi.rtf	Not Applicable	68,433	10-Feb-2012	21:53	Not Applicable
Licensetermsfr.rtf	Not Applicable	68,112	10-Feb-2012	21:53	Not Applicable
Licensetermshe-il.rtf	Not Applicable	50,483	10-Feb-2012	21:53	Not Applicable
Licensetermshu.rtf	Not Applicable	93,559	10-Feb-2012	21:53	Not Applicable
Licensetermsis.rtf	Not Applicable	38,321	10-Feb-2012	21:53	Not Applicable
Licensetermsit.rtf	Not Applicable	115,364	10-Feb-2012	21:53	Not Applicable
Licensetermsja.rtf	Not Applicable	106,112	10-Feb-2012	21:53	Not Applicable
Licensetermslt.rtf	Not Applicable	123,139	10-Feb-2012	21:53	Not Applicable
Licensetermslv.rtf	Not Applicable	105,815	10-Feb-2012	21:53	Not Applicable
Licensetermsnb-no.rtf	Not Applicable	71,679	10-Feb-2012	21:53	Not Applicable
Licensetermsnl.rtf	Not Applicable	68,746	10-Feb-2012	21:53	Not Applicable
Licensetermspl.rtf	Not Applicable	116,628	10-Feb-2012	21:53	Not Applicable
Licensetermspt-br.rtf	Not Applicable	101,844	10-Feb-2012	21:53	Not Applicable
Licensetermsru.rtf	Not Applicable	150,014	10-Feb-2012	21:53	Not Applicable
Licensetermssv.rtf	Not Applicable	115,697	10-Feb-2012	21:53	Not Applicable
Licensetermsth.rtf	Not Applicable	154,430	10-Feb-2012	21:53	Not Applicable
Licensetermstr.rtf	Not Applicable	104,497	10-Feb-2012	21:53	Not Applicable
Licensetermszh-hans.rtf	Not Applicable	100,179	10-Feb-2012	21:53	Not Applicable
Retailpos.msp	Not Applicable	3,290,112	18-Dec-2012	06:54	Not Applicable
Axsetupsp.exe	5.0.1600.1221	1,632,448	18-Dec-2012	06:51	x86
Cabextractor.dll	Not Applicable	19,312	10-Feb-2012	21:53	x86
Microsoft.dynamics.setup.reportingservices.dll	5.0.1100.9	150,440	10-Feb-2012	21:53	x86
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,824	10-Feb-2012	21:53	x86
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,824	10-Feb-2012	21:53	x86
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,824	10-Feb-2012	21:53	x86
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86
Cabextractor.dll	Not Applicable	22,384	10-Feb-2012	21:53	x64

Microsoft Dynamics AX for Retail POS Plugins for customers

File name	File version	File size	Date	Time	Platform	SP requirement
Axupdate.exe	Not Applicable	65,896	10-Feb-2012	21:53	x86	SPL
Licensetermsar.rtf	Not Applicable	117,644	10-Feb-2012	21:53	Not Applicable	None
Licensetermscs.rtf	Not Applicable	133,843	10-Feb-2012	21:53	Not Applicable	None
Licensetermsda.rtf	Not Applicable	121,614	10-Feb-2012	21:53	Not Applicable	None
Licensetermsde.rtf	Not Applicable	123,443	10-Feb-2012	21:53	Not Applicable	None
Licensetermsen.rtf	Not Applicable	106,482	10-Feb-2012	21:53	Not Applicable	None
Licensetermses.rtf	Not Applicable	121,362	10-Feb-2012	21:53	Not Applicable	None
Licensetermset.rtf	Not Applicable	116,285	10-Feb-2012	21:53	Not Applicable	None
Licensetermsfi.rtf	Not Applicable	122,105	10-Feb-2012	21:53	Not Applicable	None
Licensetermsfr.rtf	Not Applicable	128,409	10-Feb-2012	21:53	Not Applicable	None
Licensetermshe-il.rtf	Not Applicable	116,931	10-Feb-2012	21:53	Not Applicable	None
Licensetermshu.rtf	Not Applicable	139,888	10-Feb-2012	21:53	Not Applicable	None
Licensetermsis.rtf	Not Applicable	128,161	10-Feb-2012	21:53	Not Applicable	None
Licensetermsit.rtf	Not Applicable	110,035	10-Feb-2012	21:53	Not Applicable	None
Licensetermsja.rtf	Not Applicable	176,422	10-Feb-2012	21:53	Not Applicable	None
Licensetermslt.rtf	Not Applicable	127,000	10-Feb-2012	21:53	Not Applicable	None
Licensetermslv.rtf	Not Applicable	128,343	10-Feb-2012	21:53	Not Applicable	None
Licensetermsnb-no.rtf	Not Applicable	119,388	10-Feb-2012	21:53	Not Applicable	None
Licensetermsnl.rtf	Not Applicable	117,104	10-Feb-2012	21:53	Not Applicable	None
Licensetermspl.rtf	Not Applicable	120,443	10-Feb-2012	21:53	Not Applicable	None
Licensetermspt-br.rtf	Not Applicable	117,508	10-Feb-2012	21:53	Not Applicable	None
Licensetermsru.rtf	Not Applicable	241,322	10-Feb-2012	21:53	Not Applicable	None
Licensetermssv.rtf	Not Applicable	122,944	10-Feb-2012	21:53	Not Applicable	None
Licensetermsth.rtf	Not Applicable	152,282	10-Feb-2012	21:53	Not Applicable	None
Licensetermstr.rtf	Not Applicable	133,539	10-Feb-2012	21:53	Not Applicable	None
Licensetermszh-hans.rtf	Not Applicable	144,406	10-Feb-2012	21:53	Not Applicable	None
Retailpospluginsforcustomers.msi	Not Applicable	2,846,720	18-Dec-2012	05:10	Not Applicable	SPL
Axsetupsp.exe	5.0.1600.1221	1,632,448	18-Dec-2012	06:52	x86	SPL
Cabextractor.dll	Not Applicable	19,312	10-Feb-2012	21:53	x86	None
Microsoft.dynamics.setup.reportingservices.dll	5.0.1100.9	150,440	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	534,744	18-Dec-2012	03:33	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:32	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:32	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,824	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	530,648	18-Dec-2012	03:32	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,824	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:32	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	530,648	18-Dec-2012	03:32	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,824	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	530,648	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	534,744	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:32	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:32	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	542,936	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	555,224	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:32	x86	None
Cabextractor.dll	Not Applicable	22,384	10-Feb-2012	21:53	x64	None

Microsoft Dynamics AX for Retail POS Plugins for Partners

File name	File version	File size	Date	Time	Platform	SP requirement
Axupdate.exe	Not Applicable	65,896	10-Feb-2012	21:53	x86	SPL
Licensetermsar.rtf	Not Applicable	196,968	10-Feb-2012	21:53	Not Applicable	None
Licensetermscs.rtf	Not Applicable	204,589	10-Feb-2012	21:53	Not Applicable	None
Licensetermsda.rtf	Not Applicable	185,747	10-Feb-2012	21:53	Not Applicable	None
Licensetermsde.rtf	Not Applicable	193,538	10-Feb-2012	21:53	Not Applicable	None
Licensetermsen.rtf	Not Applicable	185,747	10-Feb-2012	21:53	Not Applicable	None
Licensetermses.rtf	Not Applicable	203,077	10-Feb-2012	21:53	Not Applicable	None
Licensetermset.rtf	Not Applicable	190,466	10-Feb-2012	21:53	Not Applicable	None
Licensetermsfi.rtf	Not Applicable	205,514	10-Feb-2012	21:53	Not Applicable	None
Licensetermsfr.rtf	Not Applicable	205,455	10-Feb-2012	21:53	Not Applicable	None
Licensetermshe-il.rtf	Not Applicable	146,588	10-Feb-2012	21:53	Not Applicable	None
Licensetermshu.rtf	Not Applicable	212,806	10-Feb-2012	21:53	Not Applicable	None
Licensetermsis.rtf	Not Applicable	202,022	10-Feb-2012	21:53	Not Applicable	None
Licensetermsit.rtf	Not Applicable	170,939	10-Feb-2012	21:53	Not Applicable	None
Licensetermsja.rtf	Not Applicable	264,201	10-Feb-2012	21:53	Not Applicable	None
Licensetermslt.rtf	Not Applicable	187,385	10-Feb-2012	21:53	Not Applicable	None
Licensetermslv.rtf	Not Applicable	187,556	10-Feb-2012	21:53	Not Applicable	None
Licensetermsnb-no.rtf	Not Applicable	198,455	10-Feb-2012	21:53	Not Applicable	None
Licensetermsnl.rtf	Not Applicable	194,972	10-Feb-2012	21:53	Not Applicable	None
Licensetermspl.rtf	Not Applicable	204,116	10-Feb-2012	21:53	Not Applicable	None
Licensetermspt-br.rtf	Not Applicable	194,573	10-Feb-2012	21:53	Not Applicable	None
Licensetermsru.rtf	Not Applicable	240,251	10-Feb-2012	21:53	Not Applicable	None
Licensetermssv.rtf	Not Applicable	194,572	10-Feb-2012	21:53	Not Applicable	None
Licensetermsth.rtf	Not Applicable	224,438	10-Feb-2012	21:53	Not Applicable	None
Licensetermstr.rtf	Not Applicable	182,845	10-Feb-2012	21:53	Not Applicable	None
Licensetermszh-hans.rtf	Not Applicable	228,803	10-Feb-2012	21:53	Not Applicable	None
Retailpospluginsforpartners.msi	Not Applicable	2,926,592	18-Dec-2012	05:10	Not Applicable	SPL
Axsetupsp.exe	5.0.1600.1221	1,632,448	18-Dec-2012	06:51	x86	SPL
Cabextractor.dll	Not Applicable	19,312	10-Feb-2012	21:53	x86	None
Microsoft.dynamics.setup.reportingservices.dll	5.0.1100.9	150,440	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	534,744	18-Dec-2012	03:32	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:31	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:31	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:31	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,824	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	530,648	18-Dec-2012	03:31	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,824	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:31	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:31	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	530,648	18-Dec-2012	03:31	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,824	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	530,648	18-Dec-2012	03:31	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:31	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:31	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:31	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	534,744	18-Dec-2012	03:31	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:30	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:31	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:30	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:31	x86	None
Microsoft.dynamics.setup.reportingservices.resources.dll	5.0.1000.45	16,312	10-Feb-2012	21:53	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:30	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	526,552	18-Dec-2012	03:30	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	542,936	18-Dec-2012	03:30	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:30	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	555,224	18-Dec-2012	03:30	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:30	x86	None
Axsetupsp.resources.dll	5.0.1600.1221	522,456	18-Dec-2012	03:30	x86	None
Cabextractor.dll	Not Applicable	22,384	10-Feb-2012	21:53	x64	None

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Applies to:

Microsoft Dynamics AX 2009 Service Pack 1

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Keywords: kbexpertiseinter, kbmbsadministration, kbhotfixserver, kbmbspartner, kbqfe, kbautohotfix, kbmbsquickpub, kbnoloc, kb, kbnomt, kbrapidpub, kbsurveynew

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Article Info

Article ID	:	2795217
Revision	:	2
Created on	:	2/17/2017
Published on	:	2/17/2017
Exists online	:	False
Views	:	167

Microsoft KB Archive Search

FIX: Multibuy discounts are not applied when you select the All option in the Multibuy Discount Type field in Microsoft Dynamics AX 2009 Service Pack 1

Symptoms

Resolution

Hotfix information

Installation information

Prerequisites

Restart requirement

Microsoft Dynamics AX for Retail POS

Microsoft Dynamics AX for Retail POS Plugins for customers

Microsoft Dynamics AX for Retail POS Plugins for Partners

Status

Applies to: