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FIX: The Application Object Server (AOS) service stops responding when you print many reports to files in Microsoft Dynamics AX 2009 Service Pack 1


View products that this article applies to.


This article applies to Microsoft Dynamics AX 2009 for all regions.

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Symptoms

The Application Object Server (AOS) service stops responding when you print many reports to files in Microsoft Dynamics AX 2009 Service Pack 1.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:You can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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Installation information

See How to install a Microsoft Dynamics AX hotfix for information about how to install this hotfix.

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.
File information
This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot Applicable61,63217-Dec-201215:19x86
Licensetermsar.rtfNot Applicable101,41409-Dec-201013:09Not Applicable
Licensetermscs.rtfNot Applicable92,70509-Dec-201013:09Not Applicable
Licensetermsda.rtfNot Applicable102,54309-Dec-201013:09Not Applicable
Licensetermsde.rtfNot Applicable119,31309-Dec-201013:09Not Applicable
Licensetermsen.rtfNot Applicable111,79509-Dec-201013:09Not Applicable
Licensetermses.rtfNot Applicable98,31309-Dec-201013:09Not Applicable
Licensetermset.rtfNot Applicable104,48409-Dec-201013:09Not Applicable
Licensetermsfi.rtfNot Applicable107,41809-Dec-201013:09Not Applicable
Licensetermsfr.rtfNot Applicable133,19709-Dec-201013:09Not Applicable
Licensetermshe-il.rtfNot Applicable4,25809-Dec-201013:09Not Applicable
Licensetermshu.rtfNot Applicable94,30409-Dec-201013:09Not Applicable
Licensetermsis.rtfNot Applicable36,11209-Dec-201013:09Not Applicable
Licensetermsit.rtfNot Applicable117,76509-Dec-201013:09Not Applicable
Licensetermsja.rtfNot Applicable107,09209-Dec-201013:09Not Applicable
Licensetermslt.rtfNot Applicable125,19709-Dec-201013:09Not Applicable
Licensetermslv.rtfNot Applicable106,68109-Dec-201013:09Not Applicable
Licensetermsnb-no.rtfNot Applicable118,24509-Dec-201013:09Not Applicable
Licensetermsnl.rtfNot Applicable112,65709-Dec-201013:09Not Applicable
Licensetermspl.rtfNot Applicable118,88709-Dec-201013:09Not Applicable
Licensetermspt-br.rtfNot Applicable102,98209-Dec-201013:09Not Applicable
Licensetermsru.rtfNot Applicable151,40009-Dec-201013:09Not Applicable
Licensetermssv.rtfNot Applicable117,96009-Dec-201013:09Not Applicable
Licensetermsth.rtfNot Applicable156,70809-Dec-201013:09Not Applicable
Licensetermstr.rtfNot Applicable105,69309-Dec-201013:09Not Applicable
Licensetermszh-hans.rtfNot Applicable100,52809-Dec-201013:09Not Applicable
Components32.mspNot Applicable38,863,36017-Dec-201215:19Not Applicable
Components64.mspNot Applicable45,430,78417-Dec-201215:19Not Applicable
Objectserver32.mspNot Applicable12,070,40017-Dec-201215:19Not Applicable
Objectserver64.mspNot Applicable13,154,30417-Dec-201215:19Not Applicable
Axsetupsp.exe5.0.1100.401,657,02417-Dec-201215:18x86
Cabextractor.dllNot Applicable19,14417-Dec-201215:19x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44009-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40538,84017-Dec-201215:19x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33609-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40534,74417-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40534,74417-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82409-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40534,74417-Dec-201215:19x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82409-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:19x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:19x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40538,84017-Dec-201215:19x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82409-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40538,84017-Dec-201215:19x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1500.121216,32009-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40534,74417-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82409-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40542,93617-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84809-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:19x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40534,74417-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40534,74417-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82409-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40534,74417-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40547,03217-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40559,32017-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40809-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40530,64817-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31209-Dec-201013:21x86
Axsetupsp.resources.dll5.0.1100.40526,55217-Dec-201215:18x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80009-Dec-201013:21x86
Cabextractor.dllNot Applicable22,72817-Dec-201215:19x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbexpertiseinter, kbmbsadministration, kbhotfixserver, kbmbspartner, kbqfe, kbautohotfix, kbmbsquickpub, kbnoloc, kb, kbnomt, kbrapidpub, kbsurveynew

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Article Info
Article ID : 2794301
Revision : 2
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 184