Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. You cannot join a meeting that was created in a Lync Server 2013 environment by using Internet Explorer on a Windows Phone 8 device

You cannot join a meeting that was created in a Lync Server 2013 environment by using Internet Explorer on a Windows Phone 8 device

View products that this article applies to.

Symptoms

Assume that you receive a meeting invitation that was created in a Microsoft Lync Server 2013 environment. When you click the meeting hyperlink in Internet Explorer on a Windows Phone 8 device, the mobile client for Lync Server 2013 does not start. Then, you are prompted to sign in to Lync Web App (LWA). 

↑ Back to the top

Cause

This issue occurs because the Join Launcher application incorrectly reads the user agent string of the Windows Phone 8 device.

↑ Back to the top

Resolution

To resolve this issue, install the following cumulative update:
2781564 Description of the cumulative update for Lync Server 2013, Web Components: February 2013

↑ Back to the top

Workaround

To work around this issue, join the meeting by using the Meeting pane in a Lync 2013 for Windows Phone client.

↑ Back to the top

More Information

For more information about the new conferencing features, go to the following Microsoft website:
General information about the new conferencing features

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2794262
Revision : 1
Created on : 1/7/2017
Published on : 2/27/2013
Exists online : False
Views : 182