Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Cannot click to activate hyperlink

Cannot click to activate hyperlink

Symptoms

When you click a hyperlink in a Microsoft Word document to activate it or to follow it to the intended location, nothing happens.

This problem may occur as in the following examples:

  • When you click a hyperlink similar to the following in a Word document, the hyperlink is not activated, and you are not directed to the specified location:

    http://www.microsoft.com
  • When you click a page number in a table of contents, nothing happens, and you are not directed to the selected page.
  • When you click a cross-reference in a Word document, nothing happens, and you are not directed to the intended location of the cross-reference.

↑ Back to the top

Cause

This is a design change in Word and is consistent with some other Microsoft Office programs, such as Microsoft FrontPage.

↑ Back to the top

Resolution

To activate a hyperlink in a Word document, hold CTRL and click the hyperlink.

Note When you rest your mouse over a hyperlink, the ScreenTip displays the following message:

CTRL + click to follow link
To turn off this default functionality in Microsoft Word, turn off the Use CTRL + Click to follow hyperlink option. To do this, follow these steps:

  1. On the Tools menu, click Options.
  2. On the Edit tab, click to clear the Use CTRL + Click to follow hyperlink check box.
  3. Click OK to close the Options dialog box.

↑ Back to the top

Keywords: kbfreshness2006, kboffice12yes, kbprb, kbword10ready, wordrtmpublic, kb, kbarchive

↑ Back to the top

Article Info
Article ID : 279090
Revision : 3
Created on : 4/17/2018
Published on : 4/18/2018
Exists online : False
Views : 115