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  2. FIX: Sales price is incorrectly listed as 0 (zero) in the Professional Services Automation Inventory Close journal in Microsoft Dynamics AX 2009 Service Pack 1

FIX: Sales price is incorrectly listed as 0 (zero) in the Professional Services Automation Inventory Close journal in Microsoft Dynamics AX 2009 Service Pack 1

View products that this article applies to.


This article applies to Microsoft Dynamics AX 2009 for all regions.

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Symptoms

The sales price is incorrectly listed as 0 (zero) in the Professional Services Automation Inventory Close journal in Microsoft Dynamics AX 2009 Service Pack 1. 

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

Partners
https://mbs.microsoft.com/partnersource/support/
Customers
https://mbs.microsoft.com/customerso urce/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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Installation information

See How to install a Microsoft Dynamics AX hotfix for information about how to install this hotfix.

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.

Objects that are affected

This hotfix affects the following object:

\Classes\Psaicpostintercompany.xpo, method: writeemplline()

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT). Then, verify that there is a method name that contains the Knowledge Base (KB) article number of the installed hotfix. Additionally, you can cross-check the affected objects by viewing the KBxxxxxx.txt file against the objects in the AOT. Therefore, you can make sure that the objects are changed correctly in the SYP layer or in the GLP layer.

Note KBxxxxxx.txt is a placeholder for the KB article number of the installed hotfix.
File information
This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot Applicable61,63229-Nov-201223:56x86
Kb2788489-buppsa.cabNot Applicable8,88629-Nov-201223:56Not Applicable
Licensetermsar.rtfNot Applicable101,41423-Feb-201222:16Not Applicable
Licensetermscs.rtfNot Applicable92,70523-Feb-201222:16Not Applicable
Licensetermsda.rtfNot Applicable102,54323-Feb-201222:16Not Applicable
Licensetermsde.rtfNot Applicable119,31323-Feb-201222:16Not Applicable
Licensetermsen.rtfNot Applicable111,79523-Feb-201222:16Not Applicable
Licensetermses.rtfNot Applicable98,31323-Feb-201222:16Not Applicable
Licensetermset.rtfNot Applicable104,48423-Feb-201222:16Not Applicable
Licensetermsfi.rtfNot Applicable107,41823-Feb-201222:16Not Applicable
Licensetermsfr.rtfNot Applicable133,19723-Feb-201222:16Not Applicable
Licensetermshe-il.rtfNot Applicable4,25823-Feb-201222:16Not Applicable
Licensetermshu.rtfNot Applicable94,30423-Feb-201222:16Not Applicable
Licensetermsis.rtfNot Applicable36,11223-Feb-201222:16Not Applicable
Licensetermsit.rtfNot Applicable117,76523-Feb-201222:16Not Applicable
Licensetermsja.rtfNot Applicable107,09223-Feb-201222:16Not Applicable
Licensetermslt.rtfNot Applicable125,19723-Feb-201222:16Not Applicable
Licensetermslv.rtfNot Applicable106,68123-Feb-201222:16Not Applicable
Licensetermsnb-no.rtfNot Applicable118,24523-Feb-201222:16Not Applicable
Licensetermsnl.rtfNot Applicable112,65723-Feb-201222:16Not Applicable
Licensetermspl.rtfNot Applicable118,88723-Feb-201222:16Not Applicable
Licensetermspt-br.rtfNot Applicable102,98223-Feb-201222:16Not Applicable
Licensetermsru.rtfNot Applicable151,40023-Feb-201222:16Not Applicable
Licensetermssv.rtfNot Applicable117,96023-Feb-201222:16Not Applicable
Licensetermsth.rtfNot Applicable156,70823-Feb-201222:16Not Applicable
Licensetermstr.rtfNot Applicable105,69323-Feb-201222:16Not Applicable
Licensetermszh-hans.rtfNot Applicable100,52823-Feb-201222:16Not Applicable
Axsetupsp.exe5.0.1100.451,636,54429-Nov-201223:57x86
Cabextractor.dllNot Applicable19,14429-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44023-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40538,84029-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33623-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40534,74429-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40534,74429-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82423-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40534,74429-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82423-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40538,84029-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82423-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40538,84029-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1500.121216,32023-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40534,74429-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82423-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40542,93629-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84823-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40534,74429-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40534,74429-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82423-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40534,74429-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40547,03229-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40559,32029-Nov-201223:56x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40823-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40530,64829-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31223-Feb-201222:29x86
Axsetupsp.resources.dll5.0.1100.40526,55229-Nov-201223:57x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80023-Feb-201222:29x86
Cabextractor.dllNot Applicable22,72829-Nov-201223:56x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbexpertiseinter, kbmbsadministration, kbhotfixserver, kbmbspartner, kbqfe, kbautohotfix, kbmbsquickpub, kbnoloc, kb, kbnomt, kbrapidpub, kbsurveynew

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Article Info
Article ID : 2788489
Revision : 2
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 157