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Microsoft Dynamics CRM 2011 Integrated Authentication with Firefox in Update Rollup 12

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Symptoms

Mozilla Firefox users are prompted for credentials when attempting to log-in to Microsoft Dynamics CRM 2011 using Windows integrated authentication.

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Cause

This behavior is by design, as Firefox rejects all SPNEGO login challenges (Kerberos, NTLM, or other authentication protocols). For more information regarding this behavior, please see the following article:

https://developer.mozilla.org/en-US/docs/Integrated_Authentication

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Resolution

This issue can be resolved by altering the network.automatic-ntlm-auth.trusted-uris configuration property to include the Microsoft Dynamics CRM website.

  1. In Firefox, navigate to the following URL: "about:config".
  2. If a warning page appears with the message, "This might void your warranty!", click "I'll be careful, I promise!".
  3. Locate and double-click on the network.automatic-ntlm-auth.trusted-uris string property.
  4. In the "Enter String Value" box, enter the URL address used to access the Microsoft Dynamics CRM website (ex. http://crm). Please note that multiple websites can be separated in the string value by using a comma.
  5. Click Ok.
  6. Close and re-open Firefox.



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More Information

Cross browser compatibility was introduced to Microsoft Dynamics CRM 2011 in Update Rollup 12. Previous versions of Microsoft Dynamics CRM are not supported for cross browser access.

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2786247
Revision : 1
Created on : 1/7/2017
Published on : 1/3/2013
Exists online : False
Views : 206