MSCRMSandboxClient errors in the Event Viewer for Microsoft Dynamics CRM 2011

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

There are two methods to work around this issue, use one of the following methods, as appropriate for your situation.


Method 1: Specify host names (Preferred method if NTLM authentication is desired)To specify the host names that are mapped to the loopback address and can connect to Web sites on your computer, follow these steps:

1. Click Start, click Run, type regedit, and then click OK.
2. In Registry Editor, locate and then click the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0
3. Right-click MSV1_0, point to New, and then click Multi-String Value.
4. Type BackConnectionHostNames, and then press ENTER.
5. Right-click BackConnectionHostNames, and then click Modify.
6. In the Value data box, type the host name or the host names for the sites that are on the local computer, and then click OK. Separate each entry with a new line.
7. Quit Registry Editor, and then restart the IISAdmin service.

Method 2: Disable the loopback check (less-recommended method) The second method is to disable the loopback check by setting the DisableLoopbackCheck registry key.

To set the DisableLoopbackCheck registry key, follow these steps:

1. lick Start, click Run, type regedit, and then click OK.
2. In Registry Editor, locate and then click the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
3. Right-click Lsa, point to New, and then click DWORD Value.
4. Type DisableLoopbackCheck, and then press ENTER.
5. Right-click DisableLoopbackCheck, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Quit Registry Editor, and then restart your computer.